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Compliance Specialist 2 in San Francisco at PayPal

Date Posted: 4/10/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Xoom, A PayPal Service, is revolutionizing the global digital money services market by providing people with an easy, convenient and cost-effective means of sending money worldwide. We offer a secure, fast and inexpensive means of sending money, paying bills and topping up prepaid services across multiple digital platforms to both online and offline recipients in over 130 countries and counting. We are currently seeking a Compliance Specialist to perform the day-to-day operational tasks associated with meeting internal compliance standards and regulatory requirements, identifying risks and monitoring for money laundering and other suspicious activity. The position will be located in our San Francisco office.


  • The work performed is extremely complex in scope and has direct regulatory and/or legal impact.
  • Monitor and research customer accounts and money transfers for Anti-Money Laundering (AML), Terms of Service (TOS) violations, and Know Your Customer (KYC), Customer Identification Program (CIP), Enhanced Due Diligence (EDD) requirements.
  • Requires an understanding and application of money laundering regulations, methods and trends as well as a basic understanding of transaction screening to identify suspicious activity.
  • Transaction monitoring and analysis, including Sanctions (OFAC, UN, EU, etc), Politically Exposed Persons (PEP), and other AML regulations.
  • Confidential research and analysis of our customers and their activity to evaluate unusual or suspicious activity.
  • Work with the Risk Operations/Terms of Service teams, as needed, to ensure leads are handled efficiently and investigation results are appropriately communicated.
  • Participate in projects and provide support to team members as needed.
  • Resolve escalated compliance related cases and/or inquiries through phone and e-mail
  • Ensure that all customers’ accounts/transactions comply with applicable law


  • 3+ years compliance policy and/or compliance/risk operations experience, or investigations experience, in the financial services or FinTech industry
  • General knowledge of European Union (EU) Fourth Anti-Money Laundering Directive (AMLD4), Bank Secrecy Act (BSA), AML regulations, Sanctions, KYC requirements
  • Excellent verbal and written communication skills.
  • Demonstrate research/analysis experience in AMLD4/BSA and OFAC/Sanctions compliance programs or equivalent experience in complex retail/consumer financial services/payment services/Money Service Business (MSB) organizations with multiple financial products or a regulatory agency
  • Ability to work on confidential and sensitive matters with a high degree of professionalism and discretion, while maintaining security and complying with applicable regulations at all times.
  • Demonstrate proficient investigative skills and effective problem solving abilities.
  • Team player with strong collaborative qualities and a positive demeanor.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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