Compliance, Sanctions Sr. Investigator 1 in Omaha at PayPal

Date Posted: 8/30/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 244 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Compliance OFAC Sanctions Senior Agent provides leadership, guidance, and assistance to peer employees. They support their team by answering questions, providing feedback on OFAC Sanctions issues, and supporting all areas of Compliance Operations as needed.


  • Provide leadership, guidance, and assistance to peer employees as well as supporting the team by answering questions, providing feedback on OFAC Sanctions issues, and supporting all areas of Compliance Operations as needed
  • Work queues, address teammate questions and resolves escalations.
  • Review of highest risk accounts and/or transactions identified by internal or external means, of
  • Apply strong analytical and decision skills to exercise judgment in ambiguous scenarios
  • Conducting extensive research utilizing available tools, systems, and the internet, consistent with the resolution of cases
  • Assessment of client profile data against hits to ensure normal and expected activity
  • Document decisions and recommendations in Case Management system in required format for OFAC & SAR filing, management, audit and regulatory review and prepare reports to management as required
  • Handling of sensitive inbound and outbound calls using interview techniques
  • Promptly escalating critical or reputational risk matters
  • Support special projects and initiatives, as needed
  • Ensure that customers are complying with policy as defined in PayPal’s Terms of Use
  • Ensure that Anti Money Laundering regulations are adhered to and monitor account activity accordingly
  • Process queue items in a timely manner as measured against communicated departmental targets
  • Maintain acceptable error rates as set by SA&E
  • Maintain a high level of professionalism when interacting with PayPal personnel and customers
  • Assist management in special projects, reports, training, and/or briefings regarding regulatory compliance
  • Conduct presentations (oral or written) on applicable laws and regulations, potential impact to PayPal (including resource evaluation, affected groups, retention, and other requirements) and recommendations for implementation and future monitoring
  • Keep up to date on PayPal products, policies, and procedures
  • Analyze data for evidence of deficiencies in controls or lack of compliance with laws, government regulations, management policies, or procedures and assist with correcting such deficiencies

Job Requirements

  • Excellent spoken and written interpersonal skills in order to facilitate the mentoring and teaching that is required within the team, as well as interacting with other departments and customers
  • 6+ years of relevant work experience
  • High school diploma or equivalent
  • Compliance department of a financial institution or like organization, with working knowledge of regional compliance regulations
  • A Bachelor’s degree is preferred in Finance, Accounting, Finance, Legal, Criminal Justice or a comparable field.
  • AML Certificate preferred
  • 2+ years of specific focus on OFAC sanctions screening and reporting, or other applicable experience
  • 2+ years of experience working in a bank regulatory or financial institution compliance capacity

Shifts: Sun-Wed 7:00am – 5:30pm

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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