Communications Engagement Specialist in Berlin at PayPal

Date Posted: 4/5/2018

Job Snapshot

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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

This role will support communications and engagement for the Global CFSS group. They will develop a strategy for global communications within the Global CFSS function ensuring messages are efficient and effective.

PayPal have an exciting opportunity available for a Communications Engagement Specialist to join the Global Communications team, reporting to the Global Communications & Events Manager you will be responsible for the following areas;

Core Duties:


  • Develop a strategy for global communications ensuring messages are efficient and effective.
  • Draft /proof-read all internal employee communications for Global Customer Operations
  • Draft and deliver change management communication plans and support implementation of global change management programmes.
  • Support Global CFSS VP with their messaging and communications strategy. 
  • Develop processes for communicating using a suite of communication channels ensuring that messages are clear, effective and efficient.
  • Align communication messaging to the global PayPal communication strategy
  • Manage coordination of town halls meetings and All Hands
  • Support the leaders by developing communications aligned to the execution of the employee survey action plan
  • Manage proactive internal communication calendars that include all major milestones.

Employee Engagement

  • Develop bespoke functional recognition / incentive programmes that support business goals. 
  • Drive awareness of recognition programmes, and winners across the organisation
  • Drive awareness and participation of the Affinity groups – Unity (Women @PayPal), Pride (LGBT), Gives (charity), Green (environmental)  through leader communication and participation in events. 
  • Manage and mentor the Communications Intern.

Knowledge and Proficiencies:

  • Ability to work with minimal supervision and consistently deliver results
  • Strong verbal and written communication skills
  • Demonstrated ability to solve problems and work collaboratively
  • Excellent organisational, communication and interpersonal skills
  • Ability to direct and motivate others
  • Ability to lead through vision and values
  • Skill in focusing on desired results, determining what is important and urgent, clarifying next steps, and delegating effectively to meet deadlines and achieve desired results.
  • Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office – Outlook, Word, Excel)

Desired Experience:

  • 5 years’ experience in communications, event management, employee engagement, and / or public relations
  • Experience working with global cross-functional organisations
  • Experience working with senior executives
  • Experience managing a team located remotely

Education requirements:

Bachelor Degree or equivalent work experience required

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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