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Commercial Underwriting Supervisor in Omaha at PayPal

Date Posted: 4/28/2019

Job Snapshot

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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 277 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

General Summary The Seller Risk management group is looking for a highly talented and self-motivated leader to join our team. The candidate would be a part of the PayPal Risk team located in Omaha, NE. The individual will supervise a team of underwriters who are responsible for managing the North America commercial portfolio and will report to the Commercial Underwriting Manager. This person should be skilled in early identification and evaluation of deteriorating financial situations in order to minimize losses, effective at leading a team of analysts and providing sound and thorough decisions on risk cases, and able to support overall risk goals through detailed analysis and decision making that results in loss reduction and better customer experience.

Specific Duties

  • Supervise a team of Underwriters and provide decision/signoffs on high risk cases and provide thorough guidance and feedback on case work to Underwriters that encourage sound and thoughtful decision making
  • Actively coach and manage direct reports on review work and behaviors, providing regular feedback and developing employees for professional growth and development
  • Identify opportunities for continuous improvement of Underwriting best practices to ensure organization is competitive in the marketplace
  • Monitor and manage team and individual productivity and review case quality to align with individual and department goals
  • Prepare and present reports for tracking and trending on team productivity towards organizational goals for management
  • Stay current on merchant industry trends that impact the Commercial Merchant segment.
  • Collaborate with internal business partners to obtain understanding of merchants, and tactically mitigate risk exposure. 
  • Analyze complex financial statements and high-risk business models
  • Perform other related duties and assignments as requested by management


  • Bachelor’s Degree in Finance, Economics, Accounting or equivalent
  • 3+ years of experience in Commercial Lending, Business Credit Underwriting and/or portfolio risk management
  • 2+ years of leadership experience in providing signoff /concurrence decisions on risk cases, coaching and development of team, and feedback on case work
  • Experience in merchant payment industry or related commercial lending/banking industry and a strong understanding of high-risk business models
  • Experience collaborating and building productive relationships across multiple departments
  • Aptitude for data-driven decision making with a history of driving process improvement and efficiency using prospect and customer data.
  • Excel in a dynamic and fast-paced environment; manage changes, set and follow priorities and execute on vision and strategy.
  • Experience in implementing risk management/underwriting and risk processes and procedures and training teams in the execution of those strategies.
  • Excellent verbal and written communication skills

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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