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Commerce - Commercial Manager in San Francisco at PayPal

Date Posted: 9/22/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 325 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Venmo is continuously innovating and launching new products that make Venmo the wallet of choice to all users. Our goal is to make Venmo ubiquitous, simplify payments and enable secure & fun experiences. We are continuously launching new products to meet these objectives, including the Venmo Card, Pay with Venmo, Instant cashout and more! The Commercial Manager is responsible for the P&L, revenue growth & business execution at Venmo. This includes working with Product, Finance, Marketing, Risk, Operations, Sales and Data to ensure successful adoption, performance and scale of Commerce product lines. You will heavily rely on data, market research and user feedback to identify the growing needs of the business and help prioritize initiatives to address those needs. The ideal candidate has exceptional analytical and communication skills as well as the desire and ability to drive projects forward by influencing cross-functional leaders.



  • Own & drive strategic projects influencing key business drivers
  • Monitor key org performance metrics & translate into actionable plans to drive performance
  • Create sustainable process improvements which drive year-over-year progress

Performance measurement & reporting

  • Use data to build insights about business performance across Commerce product lines
  • Accountability for all metrics including top line revenue, profitability & customer experience
  • Work with finance on establishing targets, including annual budget & monthly forecasts
  • Own progress reporting across functions & PayPal business units


  • Work with various teams to define the strategy to grow Commerce, including resource allocation, new product lines, feature set requirements, and go-to-market strategy
  • Size new Commerce opportunities to determine potential for revenue generation & adoption and work with leadership & product on prioritization
  • Establish ongoing competitive / industry assessments to identify product / experience gaps
  • Work with product and tech teams to drive innovation aimed at improving customer experience

Minimum Qualifications

  • Strong problem solving skills and ability to make quick decisions in complex environments (e.g., across product lines, geographies, pricing levers etc)
  • Proven track record of owning & executing on large cross functional initiatives, projects or products and delivering results
  • Financial modeling, data analysis, and the ability to leverage analytics to drive sound decision-making
  • Exceptionally strong communication skills, including experience effectively communicating with senior management
  • Experience managing high performing team

Preferred Qualifications

  • 3+ years at top tier management consulting firm
  • Experience in Payments industry and / or technology
  • Experience working in high-growth, performance-focused environments
  • Innovative, self-motivated, collaborative, and capable of dealing with complex interpersonal dynamics

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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