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CIP Specialist in Chennai at PayPal

Date Posted: 2/13/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Chennai
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    2/13/2019
  • Job ID:
    R0042265

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

As a Compliance Agent within Financial Services, your primary responsibilities will be ensuring our customers are in compliance with the Compliance Policy as defined in PayPal’s Terms of Use. You will help to ensure that PayPal implements the appropriate controls and monitoring to satisfy its obligations to the appropriate regulatory authorities. You will be responsible for the review of customer accounts and applications related to high risk products and features, reports of fraudulent or unfair practices and/or policies and programs. As a Compliance Agent you will respond to customer inquiries via phone and e-mail in an efficient and effective manner related to dispute questions and perform phone outreach as needed. You will be expected to stay current on applicable regulations and utilize independent judgment in the application of those regulations.

  • Reviewing and making decisions based on the documents that accounts need to pass KYC(Know your customer).
  • Change account holder’s name for the legal name change, typo, contact person change etc.
  • Escalating appropriately to Fraud Investigations
  • Strong written (email) communication: use proper grammar and punctuation
  • Ability to develop and maintain professional working relationships with co-workers and peers
  • Excellent presentation and reporting skills
  • Ability to learn and adapt to new software technologies
  • Arabic proficiency

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0042265