Chief Product Owner, Tech Solutions HR in Scottsdale at PayPal

Date Posted: 3/6/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

We are looking for an experienced, dynamic business leader with a Product Owner background to take the role of Chief Product Owner in OCIO Employee Technology Solutions supporting our HR Technology. This person will partner with our HR business team to help define and execute on a vision for world-class HR Technology solutions. They will also work closely with our project management, engineering, and quality teams to ensure timely, cost-effective delivery of product solutions. This position is for someone with a proactive, entrepreneurial spirit, who enjoys a dynamic and growing work environment, and enjoys working with people to provide world-class business solutions.

  • Provide coaching, guidance and day to day management to a global team of Product Owners working across our HR applications, including Workday, Salesforce, Learning and others.
  • Communicate organizational objectives; inspire and motivate a global team to achieve results.
  • Sustain an environment that helps employees realize their highest potential.
  • Lead team to continuous improvement in quality and efficiency.
  • Communicate with executive staff, business and product management partners.
  • Work with global partners to set a strategy and a vision consistent with PayPal corporate priorities for our HR Technology solutions, while identifying opportunities to improve HR processes thru technology.
  • Be the main point of contact with our business partners. Manage internal customer relationships with our business partners and champion the employee and business stakeholder experience.
  • Develop and track high level OKR’s, KPI’s and goals.
  • Work with Technology and Business partners to prioritize capabilities and product backlog in accordance with the vision, strategy, business values, dependencies and technical risk.
  • Maintain high-level product roadmaps for products and services including developing and prioritizing product proposals and user stories for backlog.
  • Define and document end to end HR business processes and system improvements based on analysis to increase the workforce and stakeholder satisfaction with our HR technology solutions.
  • Manage milestones and deliverables based on technology during initiatives.
  • Strong collaboration and negotiation with all stakeholders including sponsors, technologists and business customers (HRIS, PMO, Architecture, Vendors, Engineering, etc…)
  • Vendor contract negotiations and vendor relationship management.
  • Budget management responsibilities.
  • Excellent verbal and written communication skills at all levels including senior management.
  • Ability to work in Agile, Waterfall and hybrid delivery models.
  • Ability to engage, envision, and collaborate to build solutions that encompass the end to end processes that drive HR services.
  • Ability to identify, analyze, and resolve problems logically and systematically.
  • Highly flexible, ability to prioritize multiple projects and deadlines in order to execute well in a fast-paced, rapidly evolving organization.
  • Excellent verbal and written communication skills across all levels including senior leadership.


  • Experience managing a team of product owner, functional and technical resources, including off shore resources.
  • BS degree or equivalent experience required, preferably in Management Information Systems or Computer Science.
  • Responsive, fast-paced decision making skills with the ability to drive business results.
  • Expert knowledge of systems development life cycle (SDLC), including proven experience in implementing HR software applications.
  • Strong working knowledge of HR systems (Workday) in addition to MS-Word, Excel, PowerPoint, Visio and Project.
  • 7+ years’ experience in large scale technical project management, vendor management, contract management, budget management and business analysis.
  • Strong understanding of SDLC and SAAS solution implementation and management.
  • Experience supporting multiple HR lines of business such as compensation, rewards, talent acquisition, Learning, Operations, Inclusion and Diversity, etc… required. 
  • Experience with Workday a strong plus.
  • Agile product owner experience a plus.
  • Product Owner Certification (CSPO or Pragmatic Marketing) a plus

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.