Channel and Web Distribution PM in San Jose at PayPal

Date Posted: 7/11/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 277 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

In this role you will be part of building marketing technology products to aid customer growth and business expansion. You will arm the marketing (sales and other teams alike) with technologies that optimize and automate their experiences for inbound and outbound marketing. As the Lead PM for Channel and Web Distribution, you will be responsible for driving the strategy and development of products that will help PayPal Marketing distribute experiences across paid, owned and earned channels on desktop and mobile devices.

Responsibilities for the Lead Product Manager Channel and Web Distribution include:

  • Creating the digital channel and web distribution MarTech roadmap to ensure consistent, personalized experiences across all channels and device types.
  • Working with cross-functional teams with Marketing Ops, Product & Engineering to drive an enterprise-wide POV on content distribution and automation.
  • Developing platform capabilities and insights using a variety of analytical methods to deliver outstanding customer experiences
  • Collaborating closely with regional teams and other related product managers, technical architects, engineers and other cross-functional stakeholders, to ensure that the product solution delivers against business objectives
  • Creating use cases and detailed product requirements documents to articulate desired product features and functionality to technical, user experience & design, and other cross-functional teams
  • Collaborating cross-organizationally with sales, marketing, customer support, operations, legal, compliance, risk management, engineering, user experience, QA and other functional areas, to ensure alignment with related go-to-market activities
  • Ensuring cross-functional product team execution (with Project Manager and Engineering Manager), meeting project milestone dates, driving decisions across teams and escalating appropriately
  • Monitoring impact of product features on merchant usage, merchant engagement, and other key metrics
  • Develop metrics and studies to quantify the value of different aspects of business processes and consumer behavior
  • Optimizing technology investment through clear tradeoffs between time-to-market and long term solutions
  • Translate analytic insights into concrete, actionable recommendations for business or product improvement • Troubleshooting product issues and answer product questions – be the product ‘expert’
  • Acting as a product evangelist to build awareness and understanding of your product and its features across the company
  • Strong analytical skills; creative and relentless problem solver
  • Strong organizational skills, ability to thrive in a matrix environment where success depends on a high degree of cross-functional collaboration
  • Excellent verbal and written communication skills
  • Detail-oriented, unfazed by technical detail, committed to flawless execution
  • Team player; ability to interface and build relations at all levels internally and externally
  • Skilled at developing detailed product requirements, working closely with product development
  • 5+ years of experience working on platform products and applications
  • Ability to build products starting with the customer and data

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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