Business Systems and Process Analyst in San Jose at PayPal

Date Posted: 8/1/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 244 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal is seeking an SAP Senior Functional Systems Analyst to join its Transformation & Enabling Technologies (T&ET) organization within Finance. The person in this position will work closely with T&ET and other Finance functions within PayPal to ensure that Finance application activities are aligned and managed in alignment with PayPal’s and Finance’s strategy as well as planned and prioritized in the most efficient manner in to achieve optimal usage of resources and deliver maximum business benefit.

As a primary responsibility, this position will provide governance and management of the SAP BW and BPC demand pipelines and act as primary partner for the business functions to capture, structure, and prioritize business demand and align this demand with the IT supply functions’ capacity.  This position will work closely with the FP&A Planning teams in the overall facilitation of the annual planning cycle as well as other BW report users to facilitate reporting needs.   This position will facilitate regular communication channels and forums to align on planned activities in the day to day operations between business units and the T&ET organization.


The scope of responsibilities will include:

  • Define and review Finance processes, enhancement requirements and functional specifications relevant to SAP planning and reporting environments.
  • Facilitate communication between the business units and technical teams regarding SAP planning, reporting, and consolidation processes.
  • Provide advice and propose solutions for new Finance planning and reporting capabilities utilizing SAP Systems, with the goal of eliminating pain points and increasing efficiency / effectiveness. 
  • Manage the relationships between Finance / Accounting business units and other IT / Compliance teams with respect to overall SAP system management (projects, system enhancement requests, availability and disaster recovery requirements, capacity requirements, SOX requirements, etc.)
  • Develop, define and maintain the overall FP&A demand management structure and processes as required to support SAP system enhancement priorities and timelines as aligned with supply capacity.
  • Work with key business leaders, develop and maintain a project and enhancement roadmap aligned with business priority, IT capacity, technical dependencies and ongoing project portfolio.
  • Develop and maintain required system and process documentation, end-user training materials using standard department tools and storage mediums.
  • Create transparency about upcoming initiatives, current demand pipeline, IT change execution performance, capacity situation via operational KPIs and periodic business reviews.
  • Ensure monthly, quarterly, and annual forecast and budget processes are successfully facilitated and governed by SAP Enterprise systems.


  • Bachelor’s Degree or equivalent.   Computer Science, Computer Engineering, MIS or related filed is preferred.
  • 10 years background in IT related job roles.
  • 5 - 10 years of experience with SAP financial applications, processes, and systems.
  • 5 years of experience in business facing responsibilities including business requirements gathering and documentation, functional design and system analysis, configuration requirements and process understanding, training and support, and system enhancement identification.
  • Prior experience in release management with exposure to IT operations management and good knowledge of IT governance processes, including the software development lifecycle.
  • Aptitude for trouble shooting, root cause analysis, and process pain point identification.
  • Ability to work in an advisory capacity with key business partners.
  • Strong communication skills as this is a business-facing position, requiring periodic business reviews, training sessions, and regular interaction with the business.
  • Good written skills with the ability to produce clear and concise process related documentation.
  • Affinity for a high-performance, project-oriented work environment; ability to pivot to critical path tasks as necessary.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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