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Business Ops Lead Global Partner Segment in San Jose at PayPal

Date Posted: 11/20/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Part of the Global Strategy team for the Channel Partner Segment, the Director Business Operations will drive global operating rhythms and transformation initiatives that will shape, implement, and manage the global Channel Partner Segment operating plan and strategy. The person will be a member of the segment’s core staff to ensure consistent cross market, segment and function alignment in the recently formed organization. Key stakeholders include leaders across the company such as channel partner market leaders, product management, GTM management, engineering teams, Finance and Pricing, as well as the directors of regional markets. The role therefore requires the ability to build and leverage multiple internal and external relationships.

Key responsibilities

  • Leading the segment’s annual budgeting and planning process.
  • Leading the performance review cycles including pipeline and initiative reporting by ensuring consistency across markets, segments and products lines.
  • Manage effective team meetings of the Channel Partner Segment leadership team including: defining agenda, facilitate meetings as needed, capture minutes & action items and follow ups.
  • Partner turning business strategy into clear actionable and measurable plans. Make recommendations based on insights in market trends from research. Create and review business cases quantifying the impact of initiatives.
  • Leading operational excellence initiatives in the Channel Partner Segment such as operational process improvements on sales engagement and partner management.
  • Manage special projects across departments including new frameworks or business models.

Skills/Experience

  • Min 7-year experience leading strategic projects and working cross-functionally in a complex and hypergrowth environment. Experience gained in areas such as Strategy, Consultancy, Business Development, Growth, Finance.
  • Demonstrated ability to combine strategic thinking with project leadership and hands-on execution. Can bring structure and multi-task across work streams, driving them forward whilst ensuring the team don’t get lost in the details.
  • Experienced in business case development, market and opportunity sizing and preparing strategic recommendation presentations for senior executives.
  • Data-driven. Highly numerate and comfortable analysing large & complex data sets. Experience with business intelligence solutions desirable.
  • Customer focused; naturally includes customer perspective in plans, decisions and actions. Affinity with business development or distribution channels in digital commerce is a plus.
  • Proven track-record at winning the trust and confidence of colleagues, executives, and team, and delivering direct and honest feedback.
  • Can Deliver projects and execute in a complex matrix organisation with many different stakeholders.

Education

Bachelor Degree or Master/MBA preferred.


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0038750

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