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Business Operations in San Jose at PayPal

Date Posted: 11/29/2018

Job Snapshot

  • Employee Type:
  • Location:
    San Jose
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The PayPal Developer Experience organization is looking for a collaborative and operations-oriented player to join our Business Operations team. In this role you will support a range of multi-disciplinary efforts and transformational initiatives to shape, implement, and manage the organization’s operating plan and strategy.

Financial Management

  • Execute on financial strategies and tactics in close partnership with Finance

  • Manage an operating budget by balancing risks, opportunities, and investments

  • Lead the development of multi-year financial plans that are aligned with overall enterprise financial metrics

Organizational and Operating Discipline

  • Lead our internal hiring process and practices including acting as a liason with our Recruiting team

  • Collaborate on the implementation of operating structures, cadences and governance models that optimize execution

  • Structure and execute operational and strategic initiatives by developing work plans, gathering and synthesizing relevant data, leading analysis, and developing recommendations

  • Own and craft organizational messages such as newsletters, all hands presentations, and team site maintenance.

Organizational Change Management

  • Inform, influence, and execute organizational strategies on behalf of leadership team; location, distribution, hierarchy, etc.

  • Break down organizational issues into key components and design analytical and operational approaches to identify solutions

  • Develop strategic frameworks and provide strong problem-solving leadership related to shaping strategic focus and operations approach for the organization

  • Ensure effective organizational change execution in partnership with Finance, People, Comms, and other key organizations

Leadership Support - insights and action

  • Provide hands-on deep analytical support and develop actionable insights that will influence key decisions on how to manage various facets of the organization

  • Through synthesizing external/market facts, internal business signals, and various data sets - develop perspectives and advise leadership on various topics above (Financial, Operational, Organizational, Personnel, etc.)

  • Run cross-functional working team meetings efficiently and effectively, with ability to connect dots and influence key decisions

Key Competencies:

  • Superb leadership and influencing skills

  • Experience leading high-performing teams in a direct or indirect/matrixed capacity

  • Ability to motivate others, drive collaboration, teaming and resolve conflict between diverse stakeholder groups

  • Passion for and demonstrated success in understanding and fulfilling internal or external customer needs; problem-solver mindset a must

  • Sharp business judgment, ability to see "big picture" and to prioritize

  • Executive presence, strong verbal and written communication required

  • Ability to manage change and ambiguity with an action-orientation/drive – must thrive in a dynamic environment

  • High energy, strong work ethic, disciplined execution skills, willingness to do whatever it takes to deliver results


  • MBA desired

  • 5+ years experience in Finance, Operations and/ Product Planning, preferably in tech

  • Demonstrable project management/project leadership experience preferred

  • Training in re-engineering, lean, design thinking or related methodologies preferred

  • Strong organizational and analytical skills with the ability to move quickly from insight to action

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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