Business Operations, Manager in San Jose at PayPal

Date Posted: 1/8/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Are you looking for a career path that combines strategy, analytics, operational practices and business insights? Strategic Business Operations provides strategic, tactical, financial, operational, analytical, and team management support for a wide variety of business planning and operations functions for the Sales Organization. The position requires a seasoned professional with significant relevant experience, a broad well-rounded set of skills, a high level of energy, flexibility, perpetual enthusiasm to learn new skills and take on new responsibilities, and a demonstrated ability to thrive in a fast-paced environment. If you are highly skilled at leadership communication and collaborating across organizations as well as a fast learner with a can-do attitude, we would like to talk with you.

Background:

We have embarked on a large-scale transformation to build a world-class sales organization. We are the central business operations team for the Sales Organization, working with the top sales executives and key sales leaders in the organization that ensures smooth ongoing business operations while we execute on a critical long-term transformation. We partner with Marketing and Product teams to collaborate on GTM strategies as well as Finance, Analytics and HR to optimize operations.

You will be a thought partner to the sales leadership team. You will work with Sales and partner teams to understand challenges, discover insights and implement solutions required to manage and grow our business. You are deeply curious and persistent in gaining knowledge about our sales processes, products and go-to-market strategy.

Requirements:

  • Excellent written, presentation and verbal communication up to the senior executive level
  • Exhibit skill and confidence in dealing with people at all levels of the organization
  • Ability to work independently, deal with ambiguity, and meet deadlines in a fast-moving environment focused on results
  • Highly accountable, with ability to independently lead and coordinate complex projects across multiple subject areas.
  • Build consensus among cross-functional teams and influence decision making within senior-level audiences.
  • Ability to operate in a highly complex cross-functional matrixes organization structure to drive direction, decision making, and priorities.
  • Ability to quickly learn and ramp up in new subject matters to drive relevancy to stakeholder interactions
  • Must be proactive, resourceful, and demonstrate intellectual curiosity to anticipate business needs
  • Exhibit the highest standards of integrity and be pleasant & fun to work with
  • Successful candidates will offer a strategic perspective, sound business judgment, deep analytical capabilities, and a collaborative working style
  • Provide high-level support to executive staff in leadership meetings, operational review meetings, and reporting progress against goals and status of internal initiatives
  • Streamline/automate existing processes and recommend process improvements to improve the efficiency of the company
  • Develop, track and report key business metrics in partnership with finance and analytics
  • Support the management of internal projects and initiatives in support of critical business priorities
  • Partner and collaborate with cross-organizational functions such as Analytics, Data Science, Product, Finance, HR, and other Planning and Operations functions to help deliver on various objectives

Basic Qualifications:

  • 8+ years experience in directly relevant leadership roles in technology, strategic, business planning and analysis, project/program management, financial management and reporting. Direct relevant experience within a larger, leading/high growth technology company is highly preferred
  • Excellent verbal communication, presentation, collaboration and teamwork skills with demonstrated ability to gain trust, secure buy-in and influence change at all levels
  • Outstanding written communication, analytical and problem-solving skills
  • Highly skilled in the creation of presentations, new reporting mechanisms and other documents. High attention to detail with ability to synthesize information from multiple sources and distill it in crisp, clear language appropriate for a variety of audiences
  • Strong analytical, strategic-thinking, problem-solving, and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles
  • Advanced proficiency in the use of Microsoft Office tools (Word, Excel, PowerPoint, Visio, Project, and SharePoint) required
  • Strong process orientation and demonstrated ability to define and document new or improved business planning and management processes and reporting mechanisms. Demonstrated understanding of process improvement programs and processes, with experience driving them successfully within organizations highly preferred
  • Demonstrated ability to thrive in a team-based environment that is fast-paced, rapidly changing, and service-oriented
  • Proactive, resourceful, and creative in fully utilizing available resources and data
  • High level of attention to detail, including the ability to maintain meticulous records of projects and programs financials, issues, risks, decisions, schedules

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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