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Business Analyst in Omaha at PayPal

Date Posted: 10/28/2020

Job Snapshot

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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

At PayPal, we continue to push the boundary of what technology can do to make a difference in the world we live in. We believe that now is the time to re-imagine money, to democratize financial services so that managing and moving money is a right for all citizens, not just the affluent. For that, we are seeking far and wide for that select handful of exceptional world-class problem solvers with a passion for data insights and relentless focus on execution. As a Business Analyst within GCCI Internal Controls, you will be a hands-on team member driving successful and meaningful insights. This team supports programs such as the Global Complaints Management Program, Issue and Incident Management, Policies and Procedures, and others.

About You:

  • You are curious and inquisitive: love digging into data and uncovering insights
  • You are a strong team player that inspires those around you to do amazing work
  • You are hyper-analytical and intellectually honest, truly believing in data-driven decisions and communicating your ideas through storytelling
  • You are a highly motivated, results-oriented self-starter, enjoy working in a fast-paced environment, and can deliver successful results with minimal guidance
  • You are adaptable and agile in your approach

As a member of the business analytics team, you will:

  • Become a domain expert in your focus areas and conduct rigorous data analysis to help improve customer experiences and identify profitable growth opportunities
  • Design, generate, and communicate analytics reports and dashboards specifically to measure, monitor, and alert the business regarding unforeseen shifts in the performance and risks of the various business units
  • Create ad-hoc reports as requested in a timely and accurate manner, assist senior leadership with various tasks and items as needed
  • Effectively partner with Senior Leadership to drive decision making at an upper level
  • Present findings and recommendations to business and non-technical stakeholders with effective storytelling approaches
  • Partner with various business teams to evaluate and determine the optimal strategies for business growth
  • Collaborate with a team of Analysts to successfully deliver quality Analytics projects on time
  • Lead Analytics instrumentation projects with the various Analytics Engineering teams
  • Work cross-functionally with business leaders, SMEs, product, engineering, data services, design, and other teams to gain invaluable insights that will lead to product and business decisions and opportunities


  • 3 + years of professional experience in a Business Intelligence or Data Analysis role that include building data interpretation and statistical models
  • Fluent in SQL and Excel or ability to learn quickly on the job; experience with a statistical programming language (e.g., R, Python), and/or visualization tools such as Tableau, Qliksense or MicroStrategy preferred
  • Ability to use Data tools to effectively interpret data and simplify for communication with Senior Leadership 
  • Proven ability to communicate with and impact decision making in upper Management
  • Proven ability to work effectively with a variety of disciplines ranging from Compliance, Customer Support, Marketing, Finance, to Engineer teams
  • Team player who inspires trust, contributes to team success and leads by example to go the extra mile
  • Ability to build relationships and trust across Analytics user community
  • Strong business acumen and ability to identify and communicate trends and insights
  • Exceptional communication and presentation skills to influence cross-functional teams
  • Data-driven mindset with a degree in a quantitative discipline such as Computer Science, Statistics, Engineering, Mathematics or Economics

Our world-class culture is something we’re proud of. We’re committed to creating a thriving and inclusive workplace with great benefits including:

  • Excellent medical and dental benefits
  • Competitive salary
  • Savings plans with company match / Employee Stock Purchase Plan
  • Generous time off policies
  • Ongoing training, tuition reimbursement and support to help you realize your full career potential
  • Community fundraising and volunteer opportunities
  • PayPal’s sabbatical program provides four weeks of paid time off after every five years of service.
  • Active social groups

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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