Billing Analyst 2 in Austin at PayPal

Date Posted: 9/20/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 244 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal Global Billing and Payments (GBAP) team is looking for billing analyst to support adjacency invoicing and billing operation tasks. Ideal candidate will be self-motivated; detailed; efficient; work independently; have an accounting background; and possess excellent analytical and problem solving skills.

  • Support billing process for new entities and PayPal Billing adjacency (Full Order to Cash process: issue invoices, AR aging analysis, contact customer and PayPal partners to resolve unpaid balances and/or unallocated payments, answer customer queries, relay/report to other PayPal departments)
  • Implement and enhance payment and billing processes that will improve the customer experience 
  • Confirm proper treatment and compliance with policies of all billing and payment transactions
  • Maintain system and process documentation
  • Analyze complex payment or billing issues and effectively solve problems. Identify risks and issues
  • Support monthly billing ProForma activity during key bill runs
  • Gather and analyze billing data. Provide reporting and statistics as needed, overseeing the results of the adjacencies and new PayPal entities 
  • Collaborate across PayPal’s departments, 3rd party vendors and clearing houses
  • Act as US back up support for Kenan operational support
  • The ideal individual will become a billing processing expert with a solid understanding of all payment and billing tools, activities and processes
  • Distinct customer-focus and ability to work in a dynamic team environment
  • Understanding of the inside functions of and the flow through a billing and payment system
  • Willing to accept and function in a constantly changing, fast paced environment
  • Flexible and willing to take on different tasks as needed


  • Bachelors Degree in Finance or similar
  • 1 to 2 years of related professional experience
  • Strong attention to detail
  • Self-starter with strong communication skills
  • Ability to work independently; yet collaborate across functions and teams to drive results

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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