Benefits Program Manager in Austin at PayPal

Date Posted: 2/28/2018

Job Snapshot

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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

What you should be really good at:
• Managing a corporate 401(k) retirement plan, managing 401(k) committee meetings, including vendor management and accountability
• Writing and delivering communications in an easy to understand dynamic, not “insurance speak”
• Building relationships at all levels; including internal partners and managing vendor partners
• Being innovative - Doing what’s never been done before
• Managing multiple priorities while having fun
• Understanding end-to-end process and impact to employee experience

Qualities of the right candidate for this role:
• 6+ years of US Benefits experience ideally in a high-growth, scaling, technology environment.
• International benefits experience preferred
• Experience with global/multi-national and matrixed organizations
• A strong understanding of US best practices, current trends, and market benchmarks.
• Project leadership and process improvement background
• Demonstrated ability to use sound business judgement when collaborating with stakeholders.
• Proven analytical skills and a keen eye for detail
• Proven ability to execute processes accurately and on time
• Possess a creative approach to problem solving
• Independently manage benefit service providers
• A deep commitment to excellent customer service, empathy, and discretion.
• The ability to communicate across diverse groups with clear, approachable, and friendly style
• Experience using Workday (or equivalent systems) to administer benefits.
• Flexibility, resiliency, speed and grace under pressure.
• Generate, articulate and implement new ideas that will improve the employee experience
• Position requires understanding of PayPal’s global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of integrity.

Reporting to the Director, Americas Benefits, the Benefits Program Manager will be responsible for the day-to-day administration of the PayPal 401(k) savings plan, and other PayPal employee benefit plans, including health and welfare, wellness, other retirement and support time off programs. The Program Manager will perform benchmarking analysis, and make recommendations to ensure PayPal is bringing the best programs to our best asset, our people while ensuring the plans and programs maintain compliance with legal requirements and will provide plan interpretation and problem resolution. This role will also assist with benefits integration related to mergers and acquisitions. Travel required to support quarterly 401(k) committee meetings in San Jose, CA, Total Rewards offsites, travel related to M & A.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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