Analyst - Market Research in San Jose at PayPal

Date Posted: 4/9/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Job Description Summary


At PayPal, we create better ways for consumers and merchants to pay and get paid. Putting customers’ needs first, we’re redefining the payments category through product, marketing, and service delivery innovation.
To support this mission, PayPal is seeking strategic research professionals to drive the Global Market Research & Insights team with business impact. Global Market Research team is accountable for guiding the Leadership & Stakeholders with actionable insights derived from Consumers and Merchants in Americas, EMEA and APAC across PayPal platforms.
This position will drive a wide variety of consumer, merchant, and global research across the organization. Responsibilities include partnering with internal business partners to identify, prioritize, design, execute and communicate insights from proprietary and syndicated studies.

Highly analytical and structured critical thinker to global business problems, platforms and ecosystems that have nuanced and complex considerations Ability to thrive and grow in a fast-paced, complex and matrixed organization with strong stakeholder outreach with insights delivery and persuasion Demonstrated business experience to formulate and deliver insights that drove substantial business results Ability to quickly grasp and uncover a cohesive story of business recommendations. Excellent written, presentation and oral communication skills including presentations to Senior Leadership teams.  2-3 years of insights experience at corporate/business side with progression to greater responsibilities MA, MBA, in business, marketing, psychology or related field; Experienced or Passionate about role of technology, financial services and payments in consumers’ lives across the globe.


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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