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Account Manager - Hyperwallet in London at PayPal

Date Posted: 1/27/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

We are looking for smart, experienced, “can do” people with innate customer savvy to build and manage our relationships with our customers., The right candidate will have previous account management or sales experience in a complex technology or a fast paced environment. If you like predictability and routine, this is not the job for you – we want those people who seek challenge and change and who love building relationships with our customers to find solutions that ensure high customer service satisfaction.

Qualifications:

  • 1-3+ years of account management or sales experience in a technology company or fast paced environment
  • Experience developing client relationships and educating customers throughout the customer lifecycle
  • Able to communicate effectively, both verbally and written
  • Ability to establish and build relationships with internal and external stakeholders
  • Manage and monitor client satisfaction, and recommend appropriate strategies, tactics and    operational initiatives to continuously enhance client satisfaction.
  • Strong commitment to providing excellent customer service
  • Excellent listening and telephone etiquette skills
  • Positive attitude, enthusiasm and assertiveness
  • Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
  • Exceptional problem-solving and decision-making capabilities
  • Ability to learn quickly, adapt to change and be flexible in nature

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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