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Account Executive Manager, SEA in Singapore at PayPal

Date Posted: 2/27/2021

Job Snapshot

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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

You will be responsible for providing insights and supporting your merchant clients develop their respective strategies, with a proven ability engaging and managing relationships with C level management, you will leverage your experience and analytical and strategic capabilities to help your clients identify and resolve pain points, leveraging PayPal products and solutions. The primary focus of this role is to drive product penetration, partnering with internal cross functional teams including but not limited to Product, Risk, Operations and Integration to create sustained success. Concurrently, you will manage a merchant portfolio with a focus on SOC improvement, churn prevention, restricted account support and work with the relevant key internal stakeholders to manage on-boarding, servicing and issue resolution. Your success in this role will be based on quota attainment and inorganic growth.

Key Experience  


- Knowledge of the features and benefits of the broader product portfolio, including how core products achieve key merchant value drivers and deliver against competitors

- Knowledge of the merchant value drivers, indicators and technical attributes that make the merchant a fit for core products and how to identify these indicators and attributes during discovery

Prospecting & Pipeline Management

- Researching merchants/partners and create a target list with clear goals

- Using merchants/partners' data to effectively forecast and create a strong pipeline

- Experience of understanding and implementing activities that drive pipeline and outcomes

- Using industry intelligence to create successful competitive strategies, using SWOT analysis and key trends

- Gathering industry insight & monitor competition and communicate the company’s differentiated value proposition vs. key competitors

- Using data and trends to create a compelling sales proposition to guide the merchant/partner's buying decisions

Strategic Account development and Relationship Management

- Knowledge of your merchant/partner and able to apply a customer mindset to all sales activities

- Able to maintain good relationships through the sales cycle

- Able to develop a comprehensive strategy to obtain merchant intelligence, involving own contact networks

- Provide insights and support to help develop and deliver against the account strategy

- Develop bespoke solutions for complex merchant needs addressing pain points, tailored to each organization


- Selling to multiple and diverse stakeholders (technical, finance, business)

- Executing phone prospecting and communication skills, including follow up

- Confidently approaching and presenting the value proposition to merchants/partners over the phone

- Completing high quality, standard proposal documents.

- Experience handling objections, identifying and addressing true objections vs. blockers

- Experience managing all aspects of negotiation process

Negotiating & Influencing

- Experience of developing internal networks with peers both within and outside own team, and by growing external contact networks

- Successfully engaging and collaborating with cross-functional counterparts

- Experience building an external presence in the industry, such as joining relevant groups on Linked ln


Requisite Responsibilities

- Provide insights and support to help merchants develop strategy

- Develop strategic relationship with merchants’ C-level management

- Drive revenue growth of PayPal solutions by meeting or exceeding quotas on monthly and quarterly basis

- Manage the sales cycle for assigned PayPal accounts including outreach and relationship management, pitching, and negotiating and closing new business

- Create and manages account development plans and regularly reports on results

- Maintain accurate and up to date records in CRM system at all times, including activity logs, pipelines, and revenue forecasts

- Acts in accordance with our compliance and regulatory obligations at all times

- Industries of Interest: Fintech, Tech, Telco, Retail, Travel, Financial Services


Key competencies of an Account Executive at PayPal

- Sales Ability/ Persuasiveness

- Possesses strong negotiation techniques and commercial acumen to develop strong business cases

- Product / Technical Acumen and Expertise

- Building Strategic Working Relationships

- Planning and Organizing

- Adaptability

- Energy

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at