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Underwriter II in Chandler at PayPal

Date Posted: 9/8/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

Job Description Summary PayPal is seeking a new Underwriter Level II to join our Portfolio Management Team, managing large global e-commerce merchants across many business models and credit and financial challenges. The ideal candidate has a strong business acumen with refined analytical skills, exemplary written and oral communication and collaboration skills. The ability to exercise sound judgment and be resourceful in all things is imperative to success as a Portfolio Management Underwriter.

Our Portfolio Management team is responsible for performing Periodic Underwriting reviews of existing customers and mitigate deteriorating credit profiles. Rather than monitoring the same portfolio, we rotate underwriters reviewing each customer to ensure a fresh set of eyes are reviewing each case. We collaborate with our peers in New Enterprise Underwriting (onboarding) and Account Managers during the Periodic Reviews process. 



Core Duties: 

  • Assess business model risk and determine credit exposure risk on new or existing merchants to determine appropriate course of action 

  • Prepare concise oral and written summary recommendations regarding findings, issues and mitigants to risks 

  • Analyze financial, bank, and processing statements to assess credit worthiness 

  • Prepare persuasive summaries to assess micro and macro risk. For large deals, present to a Global Credit Risk Committee. 

  • Assist Account Management and Sales with customer calls requiring explanation of specific credit risks, internal credit policies and decisions related to those assessments/policies 

  • Monitor and investigate merchants’ credit card processing activities using internal and external Risk monitoring tools 

  • Stay current on merchant industry trends specific to the industries we support 

  • Interact with members of Special Credits team when dealing with companies whose credit profile is deteriorating to balance best outcome for customer relationship/loss avoidance 

  • Assist and mentor teammates in work quality, develop skills, merchant communication and calls and guidance. 

  • Review teammates work and provide signoff for decisions within assigned authority levels. 

  • Handle escalations for complex situations and high exposure cases as necessary. 

  • Actively participate in daily stand ups and deal discussions with peers and leaders, providing constructive inputs and suggestions on teammates’ cases, while also adopting a mindset of learning and growth through discussion. 

  • Facilitate or participate in special assignments or projects as needed and delegating efforts to teammates where applicable. 




  • 4+ years of merchant service work experience related to merchant underwriting and/or commercial lending 

  • Expert financial statement analysis and assessing credit exposure   

  • Strong analytical skills - must be able to analyze complex data, draw meaningful conclusion, and make holistic business recommendations 

  • Experience with concise written and oral presentations  

  • Be highly curious and thoughtful - a proactive self-starter with a sense of urgency and bias for action, in a fast-paced environment 

  • A highly analytical team player who loves to evaluate degrees of financial and credit risk 

  • Ability to exercise sound judgment and be resourceful in all things 

  • An acute sense of right and wrong with the calculations to back it up 

  • Strong collaboration skills, and the ability to build rapport with members of other departments. 

  • Leadership skills for guiding, supporting, coaching and mentoring peers 

  • Ability to navigate difficult conversations and negotiate with clients on adverse issues 

  • Familiarity with PayPal and the merchant processing industry, particularly risk and operational processes 

  • Bachelors Degree in Accounting, Finance, Economics, Statistics, Mathematics or equivalent experience required. 


Extra Credit  

  • Ability to debate pop culture topics between meetings 

  • Minimum of 3 unique backgrounds for video calls 

  • Strong meme and GIF game 

Our world-class culture is something we’re proud of. We’re committed to creating a thriving and inclusive workplace with great benefits starting day 1 including:

  • Medical, dental and vision     
  • Help with your Medical Plan                                                  
  • Prescription Drugs
  • Health Savings Account
  • Wellness Coaching
  • Employee Assistance Program
  • Emotional Wellness 24/7 Support
  • 401K
  • Employee Stock Program
  • Financial Coaching
  • Flexible Spending Accounts
  • Retirement Planning
  • Life, Accident, Disability Insurance
  • Paid Time off
  • Sabbatical
  • Educational Assistance
  • Fertility Benefits
  • Adoption Support
  • Dependent Care FSA
  • Child & elder care resource
  • New Parent Resources

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at