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Technology Risk Manager in Chicago, Illinois, United States of America at PayPal

Date Posted: 6/10/2022

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. The Technology Risk Manager will have the responsibility for supporting the PayPal Technology & Security Risk Management programs as part of the CISO organization within First Line of Defense (FLOD). This position will focus on Technology Risk Assessments and will work directly with the Technology Risk and Information Security functions in coordinating and executing the key elements of Technology risk assessments to ensure that Technology risks are being managed and remediated. The candidate will work closely with technology and information security assurance functions to support change and rollout of comprehensive programs to internal controls, issue management, as well as compliance obligations (such as SOX, SOC, and PCI-DSS compliance) across the PayPal organization. The candidate will ensure appropriate controls are in place, key stakeholders are engaged, senior leaders are informed while helping PayPal remain compliant with Technology / Security obligations and avoid events that could adversely impact our business objectives.

The ideal candidate must be, without a doubt, passionate about our customers, partners, stakeholders, and technology. Excellent interpersonal skills, communication, and leadership skills will be critical for success. Success depends on building rapport and credibility with multiple stakeholders across the organization to organize and drive execution.


  • Understand and apply the enterprise policies, standards and framework for governance, risk & compliance and be an advocate of PayPal’s “Risk as a Lifestyle” philosophy.
  • Execute based on the Enterprise Risk Management standard on how to identify, assess, mitigate, monitor, test and report on risks and controls required by the ECS organization (which includes Technology & Security portfolios) 
  • Conduct Technology Risk Assessments, Risk & Control Self-assessment (RCSA) in partnership with risk owners and control owners from FLOD as well as enterprise wide Second Line of Defense (SLOD) teams.
  • Partner with Second Line of Defense (SLOD) team to understand expectations for managing cross-functional risks and dependencies; deploy processes to comply with policy expectations which may require implementation of required controls and on-going monitoring & reporting of risks and controls
  • Ensure all Technology risks and controls are captured in the enterprise-wide Risk Taxonomy
  • Work with FLOD Issue Management Governance and enterprise-wide Issue Management teams to ensure Technology issues are categorized based on an industry accepted Risk Rating framework.
  • Work with different stakeholders and external auditors to maintain up-to-date documentation for scoping, testing, and remediation of IT risks and controls across the enterprise. 
  • Work with central Technology controls testing team to validate the key controls with the stakeholders on a periodic basis to provide an early warning to management for timely correction and remediation action. 
  • Assess audit findings / gaps including control weaknesses in coordination with different stakeholders and assist with development risk-based approach for management action plans. 
  • Negotiating appropriate remediation plans for identified issues while maintaining internal and external relationships. 
  • Support development of tools and solutions to enable Technology risk management across PayPal organization and continuously identify opportunities to bring in efficiencies in risk management function.

The ideal candidate will: 

  • 5-10 years of experience in IT/Technology/Information Security Internal Audit or Compliance experience with exposure to financial products and services, banking industry, e-commerce or a Big-4 audit environment preferred.
  • Utilize a deep understanding of risk management methodologies, frameworks, and principles (e.g., SOX, COBIT, NIST, CSA, ITIL, PCI, GDPR, etc.) to evaluate and recommend best approach to mitigating risk with best-in-class controls.
  • Be able to engage at all levels of the organization to organize, drive and communicate results.
  • Operate in a fast-paced environment and able to handle several simultaneous projects and tasks while demonstrating urgency and ownership to drive issues to completion.
  • Innovate in the PayPal dynamic workplace by designing repeatable, sustainable processes that operationalize the risk management function
  • Possess strong oral and written communication skills along with refined presentation skills and the ability to work with other departments and varying levels of management, including senior leadership.
  • Have strong ability to be detail oriented, deadline driven, and organized with minimum direction and possess a high drive for results.
  • Bachelor’s degree in Computer Science, Engineering, or Information Management Systems
  • Certifications highly desired (CRISC, CISA, CISSP, CISM, etc.)

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.



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