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Technology GRC Lead - Issue Management in Chicago at PayPal

Date Posted: 11/20/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

This position is required to manage the Technology Risks across the organization and align with PayPal's Enterprise Risk organization, which will protect our core services.

Roles and Responsibilities

  • Understand and apply the enterprise policies, procedures, standards, and framework for governance, risk & compliance.
  • Collaborates with key stakeholders to gain a common understanding of the control breakdowns or missing controls from various sources (self-identified from functional areas, incidents, control testing, second line of defense, internal and external audit/exam) to define a specific commitment to strengthen the control or implement the missing control
  • Participate in the Root Cause Analysis and Corrective Actions exercise with the Site Reliability Engineering team to identify potential process breakdown or control missing for issue intake.
  • Collaborates with key stakeholders to decompose the specific commitment into Remediation Plans with milestones and target dates
  • Participates in the development and refinement of the Risk Portfolio Management processes and cadences.
  • Leverages existing PayPal ERM tools and processes. Participates in the Technology Risk Management Portfolio cadences.
  • Drives awareness of Technology Risk Management within the organization through coaching, training, communicating, and workshops.
  • Communicates and evangelizes the Risk Portfolio Management team's vision and mission; and to partner organizations that the team will interact with regularly.
  • Participates in cadences with partner organizations in appropriate business and technology areas.
  • Constructs and maintains an evolving inventory of incidents to issues log with decisions
  • Develops and evolves capabilities and services to operate the Risk Portfolio Management function successfully and efficiently

Qualifications/ Requirements

  • Bachelor’s or Master’s Degree in Computer Science, Engineering, or Information Management Systems 6 to 10+ years related experience (IT/Technology/Information Security Internal Audit, ERM, or consultancy).
  • Experience from Big-4 firms is a big plus. Deep understanding of risk management methodologies, frameworks, and principles (e.g. SOX, COBIT, NIST, CSA, ITIL, PCI, GDPR, etc.)
  • To evaluate and recommend best approach to mitigating risk Operate in a fast-paced, changing, and vague environment and able to handle a number of simultaneous projects and tasks while demonstrating urgency and ownership to drive to quality outcomes.
  • Innovate in the PayPal dynamic workplace by designing repeatable, sustainable processes that operationalize the risk management function Possess strong oral and written communication skills along with refined presentation skills
  • Collaborate with other functions and varying levels of management, including senior leadership.
  • Have strong ability to work with minimum direction and possess a high drive for results.
  • Process, analytical, critical thinking, and data skills Project management experience a plus Certifications highly desired (CISA, CIA, CISM, CISSP, CRISC, etc.)

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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