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Technical Product Manager in Chicago, Illinois, United States of America at PayPal

Date Posted: 6/4/2022

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

PM for the Developer Integrations team responsible for building products that enable developers to easily build great client side payment experiences and robust server side payment processing capabilities. We are open to candidates that are not currently in a Product Manager role but are Engineers, Solution Engineers, Solution Architects, Integration Engineers and other similar roles who have the relevant background and want to make a switch to Product Management.

Qualifications
• Experience building developer facing products and an appreciation for the "developer" persona
• Have a point of view and a perception on what makes a "good" developer experience
• Familiarity and experience evaluating and enabling experience across the broad spectrum of developer touch points – Developer Documentation / Portal, Sandbox, other external and internal tools
• Broad Appreciation of API design principles and a maturity to understand e2e Integration Experience as perceived by a developer
• Prior experience building KPIs/Metrics focused on Developer Interactions particularly concepts such as TTFHW (Time to First Hello World) and others as appropriate
• Excellent oral and written communication skills with the ability to adapt your message to the technical level of the audience (developers, product managers and senior business leaders)
• Have a strong degree of technical fluency that allows you to communicate with and understand your target audience (developers), translating their needs into clear product strategy

Responsibilities
• Product Owner for the Developer Integrations team which is responsible to build products that enable simple and flexible APIs & SDKs.
• Prioritize and maintain a balance between on-going maintenance/bugs, new feature requests and a need to keep server-side integrations simple & flexible and continuously evolving with changes in technology and competitor landscape
• Ability to do a “tear-down” exercise competitor or other best-in-class products to inform areas of improvement or trends that we can learn from.
• Gain an “outside-in” perspective by speaking with a cross-section of developers and/or internal client facing teams with a goal to build a case to continuously evolve the API interfaces.
• Define metrics & KPIs to demonstrate “success” and “progress” as it relates to overall developer satisfaction.
• Understand the complexities of the payment integration landscape and identify areas where PayPal can continue to differentiate as it relates to your product area
• Partner with cross-functional teams within PayPal to build products and constantly innovate by evangelizing the team’s objectives and wins to influence peers and senior management
• Provide the right level of support and direction to keep the engineering team working efficiently and aligned with the overall product strategy
• Participate in regular cadences (stand up’s, retrospective, planning meeting) and be engaged with the team throughout the product life cycle
• Engage with teams (Sales, Marketing, Professional Services) across PayPal to help Pilot and Launch enhancements / improvements with a goal towards improving adoption


Our Benefits:


At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.


We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com


Who We Are:


Click Here to learn more about our culture and community.


PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.



PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.



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