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Systems Administrator 3 in Bangalore at PayPal

Date Posted: 6/10/2021

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The PayPal CS Infrastructure and Vendor Operations organization is looking for a systems administrator to join its voice recording team .This team is responsible for managing our voice recording environment which is used for PayPal's CS quality and compliance programs. We are a strategic part of the PayPal business plan to enable operational efficiencies supporting thousands of CS agents. We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

Responsibilities:
  • Infrastructure projects to upgrade, patch, and manage Windows systems
  • Create and manage monitoring solutions for this infrastructure
  • Responding to break/fix situations.
  • This role will be part of an on-call rotation for after-hours support.
  • Establishing best practices for high availability infrastructure
Requirements:
  • Excellent written and verbal communication skills
  • 3+ years of Windows system administration experience
  • Ability to support Linux is a plus.
  • Ability to troubleshoot and analyzing logs.
  • Experience with documenting procedures and knowledge management
  • Familiarity with networking, load balancing, virtualization, firewalls.
  • Experience with scripting in PowerShell and Python
  • Hands-on experience with NICE recording and quality products
  • Software development experience a plust
  • Strong focus on process improvements, efficiency and automation is desired.
  • Database experience and the ability to troubleshoot data issues

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

R0071321