Please note that this site has updated features that do not run on older versions of Internet Explorer. For an optimal experience, please use another browser or the most recent version of IE.

Sr. UX Designer - P2P in San Jose at PayPal

Date Posted: 9/11/2020

Job Snapshot

  • Employee Type:
  • Location:
    San Jose
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

As a PayPal UX designer you’re a position player who makes things real. You directly contribute to the creation of our business and consumer product experiences across different channels and platforms, working under the mentorship and guidance of senior UX leaders and managers. You draw on your evolving and growing knowledge of the UX lifecycle (discovery, user research, iterative design and testing) to help ensure we’re delivering innovative solutions that address customer needs and business goals seamlessly, consistently and rapidly.


  • Contribute to outstanding experiences and results, working collaboratively within a cross-disciplinary team that includes UX, visual design and content. 
  • Leverage your talent for UX and Design Thinking to contribute to holistic experiences that solve for user needs and business goals. 
  • Support the execution of customer inquiries, helping to conduct sessions, analyze feedback and identify needs and insights. 
  • Participate in design discussions and collaborative sessions with teams and stakeholders, offering and providing feedback on concepts and ideas to inform or evolve PayPal experience. 
  • Deliver high fidelity schematics, workflows, interaction storyboards, and design deliverables that guide creative, content, and development efforts. 
  • Be a productive and additive teammate, actively helping leaders and peers to raise the bar while also capitalizing on ideas from others.     
  • Selectively present designs and work to teams and stakeholders, working with UX leaders to articulate and rationalize decisions. 
  • Accurately estimate your workload, providing team leads with the insight they need to manage and plan a prioritized backlog. 
  • Contribute to PayPal’s UX discipline and community, adopting core approaches and tools, sharing feedback and insights, and engaging your peers actively and productively.  
  • Maintain an awareness of industry and UX trends . 


  • Bachelor's Degree in Human Factors Engineering, HCI, or equivalent project/portfolio experience. 
  • 5+ years experience working in a dynamic UX practice.
  • Working knowledge of Mobile, Tablet and Desktop design constraints and patterns.  Experience with at least two form factors and platforms preferred.  
  • Some experience with user research, including user interviews, needs analysis and using findings to inform experience capability priorities. 
  • Some experience with archetypes, profiles, personas, scenarios or other user centered design artifacts.  
  • Working knowledge of technology mediums, including a familiarity with some of Web 2.0, CSS3, HTML5, Obj C,etc.  Awareness of relative strengths of technologies.  
  • Familiarity with adaptive and responsive techniques. 
  • Some experience working collaboratively with development teams in the iteration and definition of a design approach. 
  • Able to operate execute on direction with limited oversight.  
  • Strong verbal and writing skills, ability to tell a story around an experience or solution. 
  • Deep experience with at least some core UX design and implementation tools (Visio, Omnigraffle, Adobe CS, Invision, Axure, etc.).

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



  1. Ergonomist Jobs
  2. Human Factors Engineer Jobs