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Sr. Technical Testing Product Manager in San Jose, California, United States of America at PayPal

Date Posted: 5/9/2022

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 400+ million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. Technology Platforms and Experience (TPX) is the team that powers PayPal’s business. We deliver scalable, efficient and highly reliable infrastructure and services platform in a hybrid cloud environment to our developer community. As a Senior Product Manager for the Testing ecosystem and Continuous Testing platforms, you will own a diverse portfolio of critical services in PayPal that enable our developers to test at scale and release high quality code to our Customers. Thousands of PayPal developers build and run hundreds of applications processing billions of calls daily with high availability and reliability on our Platforms. We are driven to empower PayPal developers in the best way possible.

Responsibilities:

  • Driving portfolio and product strategy, creating platforms and capabilities that application teams can leverage to have a direct impact on the PayPal end user experience 
  • Working cross-functionally (with global business lines, engineering, and design) and developing strong relationships that help build trust with key partner teams and our engineering customers.
  • Evangelizing product roadmap internally and externally in informal and formal settings
    Running lean experiments to inform future investment areas
  • Evolve the portfolio to utilize the latest/progressive, SaaS, mobile, analytics/AI technologies and tools in support of an established diverse and evolving product suite
  • Lead a culture of continuous improvement, quality, and innovation for our engineers through market research, experimentation continuous assessment of new technologies and roadmaps against strategic business needs in Continuous Testing
  • Thought leader and champion of best practices in quality and testing
  • Bring deep experience and a strong quality and automation mindset to shape the platforms that serve 1000’s of engineers across the world to produce quality code
  • Advocate for shift-left approach to testing, continuous testing mindset, and be the voice of quality
  • Own the measurement and KPI metrics for testing strategies, best practices and effectiveness to IT leadership
  • Define, direct, and review the development of new testing frameworks and applications and ensure the implementation of manual and automated test solutions and quality controls
  • Partner closely with CICD platform engineering team to integrate testing automation into the CI/CD pipelines
  • Ability to provide consultation, guidance along with influencing leaders of multidisciplinary teams to drive strategic business process improvement initiatives

Qualifications: 

  • Experience driving strategy for Platform products in a top tech or payments company at scale
  • Significant depth in software development, and or devops testing support in a large scale fast-paced, product-driven software company, including having launched multiple products in the testing and continuous testing space
  • Experience and understanding of modern architectures, patterns, development processes and tools, and driving strategic efforts
  • Must have a track record of success in job performance and progression and the proven ability to both build credibility with senior management team and motivate teams
  • Successfully led product solutions on time and on budget
  • Proven experience working in an agile environment in a Product Portfolio role.
  • Experience in building large scale services and a deep understanding of distributed systems.
  • Passion to seek an in-depth understanding of customer needs and turn that insight into a compelling vision and strategy for the product area
  • Strong execution and ability to drive work to completion.
  • BA/BS in CS required.

Success in this role requires the following:

  • Inspiring all levels of the organization with your product vision and customer passion.
  • Identifying new opportunities based on research, industry trends and best practices, driving innovation.
  • Building a strong product management practice by continually assessing the needs of the customer, market trends and competitive opportunities.
  • Motivating a team of product managers to deliver their best


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.


Our Benefits:


At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.


We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com


Who We Are:


Click Here to learn more about our culture and community.


PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.



PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.



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