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Sr. Solutions Engineer in San Jose at PayPal

Date Posted: 5/9/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Global Professional Services Organization is responsible for supporting the technical solution discovery, design and implementation of PayPal’s suite of payment and platform capabilities with larger enterprise level merchants. Partnering with the PayPal Enterprise Sales team, you will use your business acumen to support the pre-sales/partnering process through negotiations and solution brainstorming, and your technical acumen to lead the technical design and implementation of a variety of merchant solutions including web and mobile applications, OEMs, browsers, platforms, operating systems and point of sale devices.


  • Lead technical solution discovery with larger enterprise level merchants.
  • Create innovative, customer driven Solution Proposals and Solution Designs utilizing PayPal’s suite of API products.
  • Identify any product/functionality gaps required to deliver a solution and collaborate with internal product and technology teams to define the necessary enhancements to support delivery.
  • Become a recognized technical expert with the internal product set and in identifying potential solutions for new merchant relationships.
  • Work closely with internal teams including compliance, privacy, risk, information security, support and operations to ensure all aspects of a proposal are addressed.
  • Educate the merchants to implement optimal integration strategies, techniques and user experience best practices.
  • Develop Solution Designs and Solution Design templates that can be used for future integrations with enterprise merchants by other Solutions Engineers and Integration Engineers.
  • Provide leadership within the team. Mentor junior engineers on solution related issues. Reviews solution design and vet solution proposals for technical viability.
  • Active participation with PayPal product management teams on product design and roadmap reviews.


  • Excellent communicator and relationship builder at the C-level with the ability to explain technical concepts to a non-technical audience
  • Creative thinker and experienced at understanding client’s pain points
  • Highly skilled at applying consultative methodologies and techniques to influence solution design and solve integration pain points
  • Experience with Web and Mobile development technologies (iOS, Android) is required: JavaScript, Node.JS, PHP, Java, REST, SOAP, NVP, Webhooks are commonly used by our clients
  • Willingness to travel up to 25%, when necessary.

Highly Desired (Preferred Experience)

  • Experience with Payments (Credit Card, Banking, Online, Offline), especially with ecommerce systems, payments gateways and payment processors is highly valued.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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