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Sr. Product Manager in San Jose at PayPal

Date Posted: 1/24/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

This position will be key in helping PayPal deliver great customer experiences at the same time it meets the complex, ever-changing regulatory requirements in the financial industry. This person will define and deliver product solutions that ensure we comply with regulatory obligations at the same time we deliver great experiences for customers and good results for our shareholders. This will involve setting the course for your own team of engineers as well as influencing across the PayPal product organization to make sure we are taking care of the customer through their full journey.


  • Lead across the organization in defining and delivering solutions that support amazing customer experiences and serve our business while ensuring we comply with regulations across the globe
  • Lead a cross-functional team in creating and launching innovative web experiences across desktop and mobile interfaces and building/leveraging platforms so that new experiences can be launched in a scalable manner
  • Understand PayPal’s strategic and competitive position in the market to develop a global product strategy and roadmap 
  • Identify, design, experiment and iterate on initiatives leveraging usability testing, data, and market research
  • Define and analyze key performance metrics to support and inform product decisions
  • Develop an engaging product that drives activation and adoption for new users and retention and engagement for existing users
  • Collaborate with global cross-functional team to develop, market, and launch product globally
  • Use A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision making

Required Skills:

  • 8+ years of consumer web or mobile product management experience
  • 2+ years experience managing products including compliance requirements
  • Proven track record of delivering successful large-scale products
  • Experience designing simple and intuitive web user interfaces
  • Able to understand technology and partner closely with engineering in defining solutions.
  • Strong sense for visual design and detail
  • History of leading and executing in fast-paced, high-growth, uncertain environments
  • Deep empathy and appreciation for user needs
  • Comfortable using data and analytics to inform product decisions
  • Ability to lead cross-functional groups and drive action

Desired Skills:

  • Experience managing platforms and mobile-first web interfaces
  • Understanding of our regulatory environment
  • Experienced in creating unique, pro-customer solutions in a highly constrained regulatory environment

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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