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Sr Product Manager - Compliance Platform in Austin at PayPal

Date Posted: 6/3/2021

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal's Global Compliance Platform team is seeking a Senior Product Manager to drive the next generation RegTech solutions to meet PayPal’s global regulatory needs as we scale to 1B daily active users. The Senior Product Manager will be responsible to lead problem & solution discovery across various geographies to devise scalable and flexible product solutions. As a Product Manager in this space, you will lead the end-to-end development of solutions that will make Paypal compliant while providing best in class customer experience. You will collaborate with technology teams and cross functional stakeholders from marketing, operations, policy, legal, sales to deliver on the product outcomes.

General Responsibilities

  • Think strategically and creatively to gather product and customer insights and help define the Product Vision and Strategy   
  • Define product outcomes, evangelize across the cross functional organization.
  • Lead the discovery phases of new feature rollouts with a set of cross functional stakeholders from various business teams, engineering, and other product managers across the organization.
  • Evaluate trade-offs amongst multiple solutions and influence roadmap for one or more service/feature areas based on technical feasibility, business timelines and customer impact.
  • Author product requirements, epics, user stories across multiple complex and cross-functional feature/ service areas and create flow documents to ensure solutions are architected to cover Business needs and requirements.
  • Scope and prioritize activities based on business and customer impact and work with implementation teams to deliver multi sprint roadmaps while optimizing time to market.
  • Establish deep understanding of platform and technology in product area to create scalable & flexible solutions.
  • Recommend new processes, workarounds, and ability to challenge status quo.
  • Conduct market research, gather feedback from internal regional & operations teams and analyze existing product flows, contact reasons and net-promoter-scores to identify experience gaps.
  • Viewed as a service or product expert for a single product/service area or as having broad experience that is helpful on new initiatives.
  • Build trust and effective relationships with peers/cross-functional teams.

Job Requirements

  • 8+ years of product management experience
  • Skilled at working with cross functional groups and matrix organizations in multiple geographies.
  • Strong problem-solving abilities - you can cut through the noise and focus on what really matters.
  • Out of the box thinker and ability to come up with creative solutions to customer problems.
  • Proven ability to deliver on a new product challenge effectively and efficiently.
  • Ability to multitask and manage multiple projects simultaneously.
  • Demonstrated data driven approach to draw insights and influence decisions.
  • Ability to communicate at various levels in the organization.
  • Thrives in an environment of continuous change and complexity.
  • "Can do” attitude, team player, fun, energetic personality, works well under pressure.
  • Knowledge of data analytics is a plus.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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