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Sr. Product Manager 1 in Chicago, Illinois, United States of America at PayPal

Date Posted: 12/22/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 350+ million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. The Senior Product Manager is responsible for a full range of activities, which ensure the operational effectiveness and excellence of the Merchant Onboarding Platform. The candidate will work closely with the development, design, policy and segment teams, designing and documenting workflows, use cases and making appropriate recommendations that will positively impact the business. The Senior Product Manager will be the expert subject matter of the vertical, offering a solution that will deliver the global market needs and help grow the market by having a clear strategy on how achieve the business objectives and KPIs.

The candidate will be part of PayPal’s Merchant Onboarding team creating use cases for new and existing features that would unify and simplify the merchant and sub-merchant onboarding process, improve and automate merchant and sub-merchant onboarding, reducing operational overhead and time to revenue and onboarding. The candidate will be focused on the merchant and sub-merchant enhancements and needs that align with PayPal Inc.      


  • Define product requirements and lead successful execution of corporate initiatives for PayPal. 
  • Engage closely with engineering and architecture to help determine the best technical implementation/design while balancing time-to-market needs. 
  • Partner with cross-functional teams at PayPal and external partners to design, build, launch, and market new experience and platform capabilities. 
  • Lead discovery for new opportunities for the platform and build capability roadmap in anticipation of the platform client needs. 
  • Use A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision making
  • Define and proactively monitor key performance metrics to support and inform product decisions.  Engage in problem solving with analytics to determine trends and root causes. 
  • Partner with segment teams to ensure the products we deliver are exceed customer expectations. 
  • Work closely with PayPal platform teams such as Identity and Compliance. 
  • Define a product launch plan for your area, including identifying new opportunities as well as maintaining a rolling roadmap of projects or iterations. 


  • A post-secondary degree, in computer science, business and/or engineering or equivalent work experience.
  • Minimum 8-years experience as a Product Manager.
  • Experience in working with development teams in scrum and agile methodologies.
  • Must have knowledge and interest in payment technology and trends.
  • Exceptional communication and presentation skills.
  • Strong analytical and problem-solving skills.
  • Ability to lead cross-functional teams and driver actions and deliverables.

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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