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Sr. Product Manager 1 in Chennai, Tamil Nadu, India at PayPal

Date Posted: 12/22/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

The Payments product team is seeking an exceptional Sr. Product Manager to build world class payment solutions to strengthen our core capabilities. Moving money is one of PayPal's core capabilities.

We are looking for a passionate product person who shall be able to challenge the status quo and build innovative products leveraging the power of strategic partnerships. The  Platform Manager is responsible for enabling geo-expansion, partner ecosystem management, network compliance, and transaction expense globally. 

The PM is responsible for key KPI’s of the Instant transfer platform and manages the system with a keen eye to increase availability, and transaction throughput. The PM works in close partnership with a host of cross-functional teams to ensure that the instant transfer platform can support all the requirements of the various PayPal products, within consumer and merchant. The job requires the PM to build and maintain close working relations with the various card processing  and  bank partners in the region. . The PM also works with Business Operations, Chargeback management, Accounting and various operational teams to ensure that all related processes are functioning smoothly. If you’re a payments geek looking for the thrill career ride of your life, apply now!

Job Description

  • Drive ideation and brainstorming discussion with partners – internal and external, to define innovative products that delight users. 

  • Define requirements, coordinate and lead the successful execution of payment platform products within the PPE organization.

  • Develop and launch new products and enhance the quality of the existing products. Track the payment platform and pro-actively monitor product KPIs & identify/close the gaps.

  • Engage closely with the engineering team to help determine the best technical implementation method within the given time and budget.

  • Coordinate with business unit teams to help create the payments ecosystem by exploring innovative opportunities and contributing with creative solutions.

  • Engage in problem solving with the analytics teams to determine trends and root causes.

  • Lead and rally teams to execute complex problems spanning multiple orgs

  • Work closely with the various Operations teams (Accounting, Chargebacks etc) to define processes and best practices for ensuring smooth backend operations

  • Use A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision making.

  • Partner with Customer Support teams in solving pain points for our users.

  • Partner with legal and compliance teams to ensure the solutions we put out are within the regulatory boundaries.

Desired Skills and Experience

  • 8 - 10 years of relevant product management experience including experience in payments, banking, credit union, or other financial systems, preferably knowledgeable with accounting and systems integration of such systems. 

  • Experience in card issuance and/or acquiring at a bank, Bank (ACH or globally)Processing experience at a bank or equivalent, processor or consultancy with focus on settlement, clearing, and reconciliation processes is a plus.

  • Strong system and data flow knowledge. Ability to learn and adapt to new product flows and software technologies. 

  • Energetic, creative and able to deliver innovative solutions

  • Must handle multiple priorities with a strong attention to detail and should possess strong analytic and problem-solving skills.

  • BS/BA or higher degree, preferably in computer science or engineering. MBA desired.

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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