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Sr. Mgr, HK Compliance MLRO in Hong Kong at PayPal

Date Posted: 5/23/2021

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal is committed to combating Money Laundering, Terrorism Financing, and related financial crimes around the world. The Global Financial Crimes (GFC) organization is comprised of specialized teams dedicated to developing and implementing effective policies, advanced analytics and thorough investigative processes that consider the risks posed by PayPal’s products, customers, transaction volumes and jurisdictions in which PayPal operates. PayPal Hong Kong is seeking a highly experienced Anti-Money Laundering (AML) and Counter Terrorism Financing (CTF) professional to partner closely with Country Risk and Compliance Officer (RCO), and regional Money Laundering Reporting Officer (MLRO), and other PayPal leaders to help ensure adherence to specific regional AML/CTF requirements while continuing to support the global AML/CTF framework.

This role requires deep subject matter expertise in AML/CTF regulations, investigative practices and proven ability to navigate a continuously evolving and complex regulatory landscape. The successful candidate will coordinate across multiple cross-functional teams, including local and global policy functions as well as investigative personnel executing on both global, regional, and local AML/CTF programs requirements.  In addition, the role requires the ability to closely collaborate with customer-facing personnel, including Sales and Account Management as well as Product Development teams involved in creating AML/CTF related controls and key functionality to enable effective risk management.

Responsibilities include:

  • Act as Hong Kong Money Laundering Reporting Officer (MLRO) for Hong Kong.
  • Daily interaction with key global and regional stakeholders, including Country RCO and regional MLRO responsible for day-to-day management of the Hong Kong AML program and ongoing enhancements consistent with global and regional AML/CTF policies.
  • Report to Country RCO and regional MLRO, and appropriate to senior management / leadership, board of directors and designated committees as needed.
  • Onsite and remote support for internal audits and regulatory exams, as well as partner onsite visits and ongoing reviews of the AML/CTF program by external stakeholders
  • Liaise with key regulatory bodies and officials as needed (HKMA, JFIU, Law Enforcement)
  • Collaboration with regional teams and operational execution teams to ensure policy requirements are effectively adopted globally 
  • Ongoing assessment of AML regulatory changes to assist in shaping the evolution of PayPal’s overall AML/CTF program, including, KYC, Due Diligence and Suspicious Activity Reporting
    • Partner with global, regional, and local policy leaders to stay current on trends and typologies, developing a consistent feedback loop between the policy and investigative functions
    • Ensure that global, regional, and local AML policies are continually refreshed in response to evolving risk landscape and regulatory changes  
    • Help to drive consistency in language, structure and overall mission communicated in regional policies to properly reiterate a global approach despite distinct regional and local nuances
  • Provide AML subject matter expertise in the development and rollout of new products and capabilities.  Provide financial crimes compliance thought leadership and solutions to key products and other business initiatives.
  • Regularly review international AML/CTF-related reporting (metrics and regulatory disclosures) to identify key trends, areas of opportunity and to generally stay abreast of critical program metrics and insights.
  • Participate in AML/CTF and investigative forums to share best practices, case studies and trends 
  • Provide clear and succinct communication both verbally and in writing to all levels of management and staff.  Drive a culture of risk and compliance across the business.
  • Review and approve AML/CTF-related documentation, including audit and exam responses, presentations, and policy documentation. 
  • Proactively work with 3rd line of defense to understand key issues and resolution plans over AML/CTF matters pertaining to Hong Kong.


  • A minimum 10-12 years of AML, Compliance, law enforcement or similar experience
  • Bachelor’s degree or equivalent experience and 5 years relevant experience in a senior position at a large, global financial institution required. 
  • Prior experience in FinTech or payments processing preferred 
  • Proven ability to navigate a continuously changing regulatory ecosystem
  • Extensive technical knowledge of AML requirements in Hong Kong and prior experience preparing and delivering presentations to internal and external stakeholders/regulators.
  • Excellent written and oral communication skills.  Chinese language skills would be preferred.
  • Exceptional interpersonal and influencing skills, with the ability to partner effectively at multiple levels and across disciplines.
  • Ability to organize and prioritize tasks in a fast-paced and deadline-driven environment.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at