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Sr. Manager Business Intelligence in San Jose at PayPal

Date Posted: 10/27/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 325 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Global Business Intelligence team in PayPal is looking to hire an experienced Sr. Manager, People Business Intelligence. People BI team works closely with our HR leadership teams as well as functional areas to democratize People data and enable HR strategy and decision-making across PayPal. We develop scalable data products to track key operational and strategic HR metrics and support various stakeholders ranging from HRLT, HRBPs to Sr people leaders across functional areas. Ideal candidate will have strong quantitative, technical and data visualization skills, experience working across people areas, and leading a team of people analysts. This is role is best for a leader that takes a hands-on approach and is willing to roll up their sleeves to make things happen.

Acts as an internal consultant by applying high order analytics, reporting and business expertise to HR teams within PayPal. Leads business insights creation through world class analytical tools and approaches. Lead a team of data analysts and visualization experts to support PayPal business functions.

This includes, but it is not limited to:

  • Establish relationships with key business partners to develop reports and dashboards that lead to actionable insights
  • Provide prioritization and project management of team activities while proactively identifying areas in which analytics efforts can produce a strong value add
  • Solutioning from design phase (business requirements gathering, available information analysis, and architectural analysis) through the development phases, QA, and transition to customer
  • Intuitive and well-designed self-service tools & dashboards supporting functional areas
  • Identify and integrate additional sources of data to enhance existing reports and tools or build new
  • Decision support for functional areas of department
  • Analysis supporting data driven strategies and tactics development
  • Provides input into data architecture supporting future and current needs
  • Coach, mentor and train team members to establish a consistent level of quality, accuracy, accountability, and compliance of department standards


  • Bachelor's Degree in Computer Science or the equivalent plus a minimum of 10 years in a Business Intelligence or analytics related role is required. Experience in People/HR functional area is a huge plus
  • Strong understanding of cross-team and cross-project dependencies and be able to drive consensus across multiple stakeholders. Be able to anticipate and address issues early
  • Strong analytical skills with the ability to collect, organize, analyze, interpret and disseminate significant amounts of information with attention to detail and accuracy
  • Experience communicating technical results to technical and non-technical audiences across all levels of an organization
  • Understanding of data visualization principles
  • Hands on experience and expertise with BI/reporting tools (Tableau/Qlik/Microstrategy/Web Visualization etc), data modeling/data analysis required
  • Experience with HR tools and systems such as Workday, Kronos, Salesforce, E-trade etc.
  • Ability to balance and prioritize multiple projects for various internal customers
  • Strong interpersonal and communication skills required
  • Prior experience managing a team in a matrixed structure
  • Understands how and when to make a choice independently; how and when to escalate issues; analyses risks and future impacts of decisions

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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