Sr. Manager, Analytics in San Jose at PayPal

Date Posted: 9/18/2019

Job Snapshot

  • Employee Type:
  • Location:
    San Jose
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Global Professional Services Organization (GPS) - Analytics team is an influential cross-collaborative team, helping leaders and stakeholders understand data and trends about merchants’ transactions globally. GPS is a global team with collaborative and thoughtful leadership committed to PayPal helping merchants globally. With your leadership and collaboration, you will empower data-driven decision making, help leaders manage the business landscape through data insights, and transform our ability to help merchants globally. If you have a passion for solving problems and impacting strategy through data-driven analysis, this is the job for you! Insights range from operational performance to customer experience and product and technology enablement. You will need exceptional problem-solving expertise with an emphasis on leadership and mentoring, as well as the ability to adapt quickly in a rapidly-changing environment. This is a great opportunity to apply your unique creative, leadership, and technical skills, while applying your vision to deliver on a long-term strategy for world class analytics at PayPal.

Responsibilities include:

  • Provide analytical thought leadership, by developing an understanding about PayPal’s products, data and applications, and the use of data for business decisions
  • Collaborate with global colleagues and partner organizations to ensure consistency and sharing of insights as “one team”
  • Deliver data-driven insights into high-quality analysis and data visualization, for diverse technical and non-technical audience
  • Identify opportunities and challenges, and efficiently create actionable insights for GPS leadership and stakeholders
  • Help create strategies and programs for long-term success for the Analytics team, and ensure the team are positioned to deliver results
  • Help contribute to team skill set through mentoring, training analysts and end users globally
  • Ensure global analysts are empowered to perform deep-dives
  • Utilize a wide range of analytical and database tools, including Teradata, Excel, Tableau, and MicroStrategy
  • No travel required


  • Degree in Computer Science, Business Administration, Mathematics or related field, or equivalent work experience
  • 12+ years of experience in business intelligence, analytics, strategy or related functions
  • Excel at transforming complex data into insightful and relevant business narratives
  • Exceptional analytical and problem-solving skills
  • Excellent organization, time management and project management skills
  • Excellent reporting, business analysis and data visualization skills
  • Excellent SQL skills, with solid data warehouse application (Teradata preferred, other platforms may be considered). Experience building financial models and scenario planning is a plus
  • Excellent reporting tool skills, from an administrative and user perspective – Advanced Tableau, Advanced Microsoft Excel and SQL knowledge; experience with MicroStrategy, Einstein Analytics, reporting an advantage
  • Additional programming, technical skills and interests are a plus (VBA, Python, shell scripting, version control, big data technologies, etc.)
  • Good understanding of instrumentation and able to coordinate with partners on requirements
  • Ability to present and narrate the story through data for both technical and non-technical groups
  • Establish and maintain working relationships with all levels of the organization
  • Strong written and verbal communication skills to influence cross-functional teams
  • Ability to identify new business development opportunities in line with PayPal growth strategy opportunities in line with business plans
  • Prior experience in building, developing, leading and retaining high-performing teams preferred
  • Experience in Financial Services, Payments and Customer Services is a plus

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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