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Sr. Commercial Manager in London at PayPal

Date Posted: 9/6/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

UK Merchant Lending, is a component of the Global Merchant Lending division of the PayPal Credit business unit. Core responsibility for this role shall be to work as a business / commercial lead with a cross-functional team to ensure delivery to market of new products and initiatives, which will help UK SMB merchants obtain the finance they need to grow, strengthen their businesses and deepen their engagement with PayPal. This role reports into the Director of UK Merchant Lending. The role holder shall serve as the business lead to develop new lines of SMB lending, from inception, through delivery and expansion into market.


  • Identify and scope initiatives to both enhance existing products in market and deliver new ones, to hit aggressive growth plans, while ensuring strong control environment.

  • This will include developing both a strong understanding of customer needs, key commercial drivers, competitive market environment, and regulatory and compliance frameworks.

  • Explore new developments and capabilities in market e.g. Open Banking, and develop proposals for how these could be applied to the benefit of PayPal business lending products and our customers.

  • Ensure UK Merchant Lending enables growth of PayPal’s SMB & Mid-Market merchant segments partnering with PayPal colleagues outside of Credit to deliver that “halo” in tangible, measurable ways.


  • Min. 5+ year of experience in SMB lending and wider Credit environment.

  • Strong knowledge of market and regulatory environment

  • Familiarity with a range of business disciplines including B2B product marketing, product development and management, financial planning & analysis, credit risk, and operations

  • Highly collaborative ‘one team’ attitude, with experience navigating a highly matrixed, cross-functional, international professional environment.

  • Be action-oriented with a passion for detail and a strong track record of delivery

  • Able to build and execute long term strategies for the evolution and growth of the business, working with stakeholders and peers across the organisation.

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at