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Sr. API Product Manager in San Jose, California, United States of America at PayPal

Date Posted: 12/26/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

The PayPal Developer Integration team is looking for a Senior API Product Manager responsible for managing suite of APIs responsible for payment acceptance.

Responsibilities:

  • Product Owner for the API team which is responsible to build products that enable simple and flexible server-side APIs.
  • Own, maintain and evolve existing APIs (v2/payments) as well as play a key role in enabling future features & functionality. . 
  • Prioritize and maintain a balance between on-going maintenance/bugs, new feature requests and a need to keep server-side integrations simple & flexible and continuously evolving with changes in technology and competitor landscape.
  • Ability to do a “tear-down” exercise competitor or other best-in-class products to inform areas of improvement or trends that we can learn from.
  • Gain an “outside-in” perspective by speaking with a cross-section of developers and/or internal client facing teams with a goal to build a case to continuously evolve the API interfaces.
  • Define metrics & KPIs to demonstrate “success” and “progress” as it relates to overall developer satisfaction.
  • Understand the complexities of the payment integration landscape and identify areas where PayPal can continue to differentiate as it relates to your product area.
  • Partner with cross-functional teams within PayPal to build products and constantly innovate by evangelizing the team’s objectives and wins to influence peers and senior management.
  • Provide the right level of support and direction to keep the engineering team working efficiently and aligned with the overall product strategy.
  • Participate in regular cadences (stand up’s, retrospective, planning meeting) and be engaged with the team throughout the product life cycle.
  • Engage with teams (Sales, Marketing, Professional Services) across PayPal to help Pilot and Launch enhancements / improvements with a goal towards improving adoption

Requirements:

  • Experience building developer facing products and an appreciation for the "developer" persona. Have a point of view and a perception on what makes a "good" developer experience.
  • Familiarity and experience evaluating and enabling experience across the broad spectrum of "Developer" touch points – Developer Documentation / Portal, Sandbox, other external and internal tools.
  • Broad Appreciation of API design principles and a maturity to understand e2e Integration Experience as perceived by a developer.
  • Not a coder but comfortable enough to use and demo the API Product being built. Ability to make API requests (JSON),make API calls with Postman/Curl.
  • Prior experience building KPIs/Metrics focused on Developer Interactions particularly concepts such as TTFHW (Time to First Hello World) and others as appropriate.
  • Excellent oral and written communication skills with the ability to adapt your message to the technical level of the audience (developers, product managers and senior business leaders).
  • Have a strong degree of technical fluency that allows you to communicate with and understand your target audience (developers), translating their needs into clear product strategy.

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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