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Sr. Analyst in San Jose at PayPal

Date Posted: 6/11/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    San Jose
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    6/11/2021
  • Job ID:
    R0072026

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. The Partner Checkout Analytics team is seeking a Sr. Analyst to join us as exceptional problem solver with a passion for data insights and a relentless execution focus. Our team is part of the larger Product Analytics organization and we partner with several stakeholders to tackle merchant questions, especially on product performance and optimization, and make sure that PayPal is analytically equipped for these strategic discussions. We cover both branded and unbranded products across PayPal and advise our strategic merchant partners on how to optimize their payment performance and grow with PayPal.

The Role:


We are looking for a passionate & dynamic Sr. Analyst who should be able to challenge the status quo, and drive data backed decision making leveraging the power of strategic partnerships. The Sr. Analyst is responsible for analyzing merchant product performance and health, triaging the issue, and provide recommendation on the best course solution and optimization. The position will work in close partnership with a host of internal teams to ensure that the merchant’s analytic needs are well addressed. The job requires the candidate to build and maintain close working relations with the various cross functional stakeholders. The analyst will also have opportunities to manage interactions with our top merchants externally, therefore impeccable communications skill becomes a huge advantage. If you’re a data driven enthusiastic and passionately looking to solving real life problems in the payment world for our top merchants, apply now!

About You:

  • Strong SQL skills and visualization skills with a lot of attention to granular details in data
  • Expertise in stitching together findings to convey coherent insights
  • Exceptional oral and written communication skills
  • Ability to perform deep dive analyses on key business trends from multiple perspectives and package the insights into easily consumable presentations and documents
  • Track the partner product performance and pro-actively monitor KPIs & identify/close the gaps.
  • Engage in problem solving with the product and various merchant facing teams to determine performance trends and root causes.
  • Use A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision making.
  • Support new product launches for merchants by ensuring constant monitoring is in place to track product performance.
  • Partner with varies internal teams to ensure that the merchant’s analytic needs are well addressed.
  • Create close relationships with stakeholders to anticipate & answer the questions that might be asked both by internal and external parties


Required Skills

  • Bachelor’s / Master’s degree in a quantitative field (such as Statistics, Mathematics, Economics or Engineering) or equivalent field experience
  • 3-4 years professional experience in an analytical role
  • Proficiency with database, spreadsheet, and statistical tools, R or Python, data visualization tools like Tableau
  • Advanced SQL experience, preferable with Teradata systems, data mining, and Big Query analytics, experience analyzing very large, complex, multi-dimensional data sets.
  • Experience with analyzing the services and applications for large global payment platform environments
  • Ability to solve problems analytically and create actionable recommendations through the analysis of application level and user experience data
  • Advanced ability to use reporting tools like tableau, excel to share analysis
  • Ability to plan, organize, and work on large performance program efforts
  • Exceptional communication and presentation skills
  • High energy and a desire to work in a results-oriented, fast growth cross functional environment.
  • Work experience in the payments, ecommerce, or financial services industry is a plus
  • Exceptional written and verbal communication skills to influence cross-functional teams a plus
  • Prior work experience with management consulting, investment banking, analytics and/or consumer financial products is highly valued

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

R0072026

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