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Internal Fraud Investigator in Chandler at PayPal

Date Posted: 7/15/2021

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Global Investigations (GI) is seeking a highly talented, self-motivated and analytical individual to conduct internal investigations under the Global Financial Crimes & Customer Protection (GFC&CP) Program. This role requires prior end-to-end investigative experience. This role also requires a self-starter with the ability to think critically and strategically when handling investigations, seeing beyond the initial facts presented and reviewing information thoroughly and in a highly organized manner to drive the investigation to conclusion. This role also requires the ability to operate independently, manage multiple competing priorities with difficult deadlines, and exhibit a sense of urgency when necessary.

Qualifications/ Education/Experience/Skills

  • Bachelor’s degree required or equivalent work experience.
  • Minimum of three years professional experience conducting investigations related to cybercrime, complex fraud/AML, insider abuse, and/or high profile/high priority events.
  • Experience at PayPal and institutional knowledge is preferred and valued.
  • Proven ability to analyze large amounts of data in order to report critical information.
  • Ability to understand opposing points of view on highly complex issues.
  • Experience working with data acquisition and forensic examination.
  • Advanced data query and analysis skills (SQL, SAS, Teradata, Hadoop, Splunk, etc.)
  • Prior law enforcement experience a plus.
  • Witness interview experience and training a plus.
  • CAMS designation a plus.
  • Travel, as needed.


  • Strong writing skills with ability to both write persuasively and convey complex matters clearly and concisely.
  • Expert oral and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly to senior leaders.
  • Provide suggestions and demonstrate problem solving abilities. 
  • Collaborative with excellent project management and organizational skills.
  • High level of integrity, professional judgment and commitment; able to maintain composure under pressure and make sound decisions.
  • Results oriented with the ability to identify the long-term effects of decisions /solutions on customers and the business.
  • Proficient in the use of a personal computer and its applications, including Windows and Windows based applications (Word, Excel, Power Point, etc.).

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at