Special Credits Underwriter in Chandler at PayPal

Date Posted: 8/11/2019

Job Snapshot

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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal Commercial Underwriting is seeking a new analyst to join the team as a Special Credit Underwriter to join our team in Chandler Arizona. The Special Credit Underwriter will be responsible for monitoring under-performing merchants and will negotiate with high risk and delinquent merchants. This person will manage and work with merchants through the bankruptcy and administration process, determining the most effective strategy to secure repayment and/or collection of owed funds. The Special Credits Underwriter should be skilled in early identification and evaluation of deteriorating processing and financial situations in order to minimize losses. The ideal candidate has in-depth financial analysis knowledge, strong business acumen, refined analytical skills, and has exemplary written and oral communication and collaboration skills. The ability to exercise sound judgment and be resourceful in all things is imperative to success as a Commercial Underwriting Special Credit Underwriter.

Core Duties

  • Analyze company financial statements and bank statements to assess financial performance and position of the merchant
  • Assess business model risk and determine credit exposure risk and exposure projections
  • Monitor and manage high risk/high loss portfolio of accounts with emphasis on managing merchants who are in financial stress or showing business deterioration.
  • Collaborate with internal business partners, internal and external legal counsel, and risk management leadership to develop workout strategies, and negotiate acceptable terms and conditions to protect PayPal’s interests and achieve maximum recovery.   
  • Communicate PayPal’s position and lead the negotiations process.
  • Track progress of the workout process.
  • Identify opportunities for continuous improvement of Underwriting best practices to ensure organization is competitive in the marketplace
  • Stay current on merchant industry trends that impact the Commercial Merchant segment.

Required Skills

  • Strong analytical skill - must be able to analyze complex data, draw meaningful conclusion, and make holistic business recommendations
  • Ability to approach problems in a quantitative and qualitative manner
  • Excellent organizational, communication, and interpersonal skills
  • Strong collaboration skills, and the ability to build rapport with members of other departments.
  • Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
  • Familiarity with PayPal and the merchant processing industry, particularly risk and operational processes


  • 3+ years of merchant service work experience related to merchant underwriting and/or commercial lending
  • Solid financial statement analysis and in-depth knowledge of accounting principles
  • Experience in preparing underwriting packages and presenting cases to senior level leadership
  • Ability to develop, negotiate, and execute on remediation plans
  • Some knowledge of bankruptcy and bankruptcy proceedings, including Chapter 7 and 11 bankruptcy and the rights of creditors
  • Maintain knowledge of industry State and Federal laws, rules and regulations
  • Excellent verbal and written communication skills
  • Experience collaborating and building productive relationships across multiple departments.

Educational Requirements

  • Bachelors Degree in Economics, Statistics, Finance, Mathematics or equivalent experience required. MBA or related graduate degree preferred.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.