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Software Engineer 3 in Austin at PayPal

Date Posted: 9/3/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

Enterprise Data Platform (EDP) in PayPal develops and manages Data Platforms powering access to data for a variety of use-cases, be it real-time stream processing (e.g. Core Data Highway), online data access (e.g. DBs, caches, storage), analytic data exploration (e.g. PayPal notebooks, Teradata) or big data processing (e.g. Hadoop ecosystem, data warehousing). Our mission is to enable our community of data scientists, analysts, and developers to derive faster insights and reduce TTM in order to fuel PayPal's growth. Data Operations team within Big data platform Engineering (BPE) is responsible for data pipeline reliability and the data infrastructure that powers all offline jobs and data analytics in PP. The Data Operations Team is looking for a highly talented, Hands-on, self-driven, DevOps engineer for GCP customer support to interface between engineering and business teams.

Job Description

Enterprise Data Platform (EDP) in PayPal develops and manages Data Platforms powering access to data for a variety of use-cases, be it real-time stream processing (e.g. Core Data Highway), online data access (e.g. DBs, caches, storage), analytic data exploration (e.g. PayPal notebooks, Teradata) or big data processing (e.g. Hadoop ecosystem, data warehousing).  Our mission is to enable our community of data scientists, analysts, and developers to derive faster insights and reduce TTM in order to fuel PayPal's growth.

Data Operations team within Big data platform Engineering (BPE) is responsible for data pipeline reliability and the data infrastructure that powers all offline jobs and data analytics in PP.

The Data Operations Team is looking for a highly talented, Hands-on, self-driven, DevOps engineer for GCP customer support to interface between engineering and business teams.

Job Responsibilities

  • Responsible for driving large cloud migration programs to target by interacting with PayPal application owner teams
  • Collect application owner / customer team requirements for movement to cloud
  • Partner with customers in various geo-locations across the world to plan and prepare for migration
  • Provide technical advice based on understanding of PayPal’s technology ecosystem and cloud capabilities
  • Optimize customer experience by focusing on quick problem solving to enable cloud migration
  • Document and update program guidelines, frequently asked questions and recommendations for customer teams
  • Ensure continuous improvement in application owner team interface processes while keeping an eye on high priority action items
  • Develop scalable processes to build customer pipeline for achieving program goals
  • Provide technical support for platform rails built and implemented
  • Fulfill service requests received from customers across multiple channels within pre-defined SLAs across environment setup, onboarding to EDP platforms and Triage
  • Organize and execute office hours and other periodic connects with customer teams
  • Execution Excellence and ability to get things done regardless of anything getting in the way
  • Possess deep Technical Knowledge to have meaningful conversations and challenge the team constructively during whiteboarding and design discussions
  • Is a customer champion and collaborates well with other teams with willingness for win-win discussions
  • Should be highly motivated, results-oriented self-starter, who enjoys working in a fast-paced environment, should have appetite to learn and be flexible to pick up new technology and deliver successful results with minimal guidance

Knowledge and Skills:

  • Min 3-7 years of work experience and 2 years of working experience in Big Data technologies and Cloud experience
  • Strong experience in interfacing with customer and engineering teams to collect requirements and dependencies
  • Strong Understanding and working experience in Linux Systems.
  • Strong critical thinking ability to assess complex problems, analyze options, navigate diverse perspectives and develop optimal/acceptable solutions
  • Experience in one of cloud technologies – AWS, Azure, GCP. GCP is strong  preference.
  • Fundamental Knowledge on technologies like Teradata, Hadoop, GCP Dataproc, GCP Bigquery
  • Proficient in Development using either of Shell, Python or Java is a mandate skill
  • Understanding of DevOps Philosophy is preferred
  • Knowledge on ITSM and tools like Service Now is nice to have
  • Good understanding on Big Data Applications is a big plus

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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