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Software Engineer 3 in Chennai - Old Mahabalipuram Rd at PayPal

Date Posted: 9/19/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

If you are passionate about new technologies, have a strong technical background, and are looking for a fun environment where you can continuously expand your knowledge, you are the right fit for this role. The Site Reliability Engineering Operations (SRE Ops) team is looking for a quality-driven engineer who is ready to constantly challenge his/her mind with a mixture of troubleshooting, code developing, hacking, networking and more. The SRE Ops team is a selected group of PayPal technologists always striving to do the right thing for all our internal and external customers. The team provides a unique opportunity to get not only a depth of knowledge in PayPal's payment system, but also a breadth of knowledge across PayPal products, teams and initiatives. No matter if you have previous PayPal experience or not, this is a great opportunity to expand your technical horizons and a launching platform to propel your career into your true call.

Command Center Site Reliability Engineers are the core of PayPal's Critical Response Engineering team. In addition to actively contributing to PayPal's monitoring and automation platforms, SRE Ops engineers will leverage their system administration knowledge and software engineering skills to quickly identify and remediate production impacting incidents.

• First responders to any system and application events/impacts that are detected in the PayPal Command Center by various monitoring systems. • Develop and enhance production monitoring and management capabilities leveraging existing platforms and tools. • Work independently and within a team to triage and remediate production system and application incidents. • Handle escalations from PayPal partners about critical issues • Work with Technical Duty Officer and other support teams inside and outside the Command Center in troubleshooting, escalating, and resolving critical site incidents. • Identify recurring system and application issues and work with cloud teams, infra teams, product development, vendors and other stakeholders in investigating and resolving cause. • Send external communications regarding outages to PayPal merchants, partners and customers. • Maintain accurate documentation of site incidents, including impact details, timelines, steps taken for mitigation / resolution. • Develop and maintain technical documentation for use by all of PayPal operations interacting with the live site. • Work in 12 hour shifts in a 4 shift rotation model Sunday through Tuesday and alternate Wednesdays. On-call support may be required occasionally

Requirements: • BS degree in Computer Science or related technical field involving coding • 6+ years of software development or technical support or operations experience • Excellent debugging and problem solving skills • Experience in troubleshooting/debugging complex multi-tier applications • Knowledge in Systems and multi-tier application and Network Troubleshooting • Expertise in CORE Java concepts and JavaScript • Experience with database concepts (SQL or NO SQL) • Expertise in Linux • Scripting languages (Shell & Python) • Experience with load balancing principles • Strong verbal and written communication skills • Experience with managing incidents


For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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