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Small Business Product Strategy Manager in San Jose, California, United States of America at PayPal

Date Posted: 12/22/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

As a Small Business Product Strategy Manager, you will work side-by-side with our Head of SMB Segment Solutions and Business Product Strategy Director to support strategic planning, provide business and market analyses and prepare senior leadership meetings.

Small Business Product Strategy Manager

SMB Omnichannel | San Jose 


We’re looking for an enthusiastic and ambitious Small Business Product Strategy Manager to join our SMB Segment Solutions team on the mission to democratize financial services and commerce for our small business heroes in the US and globally. 


The SMB Omnichannel team is responsible for building the overarching strategy and enabling high-impact product and commercial initiatives to deliver delightful commerce experiences to small businesses. The team partners closely with PayPal leaders across Product, Sales, Marketing and Partnerships to connect strategy and execution across all customer touchpoints and help achieve our ambitious goals.  SMB Segment Solutions include a broad product portfolio that ranges from in-store and online payments to business management software and financial services. 


Our team is based in San Jose and Stockholm. As we support markets globally (focus on US and Europe), some travel may be required (lucky you!). 


As a Small Business Product Strategy Manager, you will work side-by-side with our Head of SMB Segment Solutions and Strategy Director to support strategic planning, provide business and market analyses and prepare senior leadership meetings. 


Your responsibilities will include: 


  • Analyze business/market/competitor trends and synthesize strategic insights 

  • Identify business opportunities to enhance our SMB commerce value proposition and enable data-driven business cases for decisioning 

  • Prepare high-priority decision-making material for senior leadership meetings 

  • Support Strategy Manager in planning and directing the work of other cross-functional teams to enable successful execution of strategic initiatives 

  • Help build operations and processes to enhance performance and efficiency 


The skills you need to succeed: 


  • Bachelors degree in Business/Finance/Economics or similar 

  • Relevant work experience within consulting, investment banking or in corporate strategy/development, preferably experience in FinTech and/or digital commerce 

  • Strategic, analytical, communication, leadership and problem solving skills 

  • Driven, self-starter with a passion for excellence 

  • Comfortable with ambiguity and with working in a fast-paced environment 

  • Fluency in English, preferably at least 1 additional language 


We would be impressed if you had: 

  • Experience in next-generation commerce solutions (e.g. SaaS) for SMBs 

  • Experience from the payments industry, FinTechs or financial services 


For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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