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Site HR Business Partner - Omaha in Omaha, Nebraska, United States of America at PayPal

Date Posted: 6/3/2022

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

The PayPal HR team is looking for a top-notch HR Manager to support their Omaha office. With approximately 2000 employees primarily in PayPal’s Global Customer Operations function, this person will build relationships with managers, employees and site leaders while liaising with the global HR team and Legal teams. Your responsibilities will be broad: employee relations, people manager development, site engagement and D&I activities, performance management, organizational realignment, and analytics.

The PayPal HR team is looking for a top-notch HR Manager to support their Omaha office along with local remote employees. With approximately 2000 employees primarily in PayPal’s Global Customer Operations function, this person will build relationships with managers, employees and site leaders while liaising with the global HR and Legal teams. Your responsibilities will be broad: employee relations, people manager development, site engagement and D&I activities, performance management, organizational realignment, and analytics.

Reporting to the Global-based Senior Director of Employee Advocacy and Site HRBPs, the successful candidate will partner across a broad spectrum of HR disciplines including Employee Relations, Talent & Development, Total Rewards and Diversity & Inclusion to drive business outcomes against the execution of our global HR and local site-level priorities.

Requirements:

  • Impeccable integrity with personal and professional values that are consistent with PayPal’s core values
  • Collaborative partner in determining or influencing outcomes of employee relations cases
  • Critical thinker who can navigate through a high degree of complexity and ambiguity
  • Change agent who proactively seeks to identify solutions for complex situations
  • Results-driven individual who can produce outcomes
  • Build credibility and trust with employees across all levels at the site
  • Effective communicator who can collaborate and partner with internal and external stakeholders
  • Empathetic individual who can coach employees and managers through complex situations

Responsibilities:

  • Coach managers on individual & team performance and professionalism
  • Partner closely with legal team on routine & complex employee relations issues
  • Support HR Centers of Excellence (Talent, Total Rewards) in leading local manager training, employee onboarding and site engagement activities
  • Champion & improve of site engagement by partnering with site leaders on culture activity, diversity & inclusion initiatives, and solutions to enhance the employee experience
  • Together with the business aligned HRBPs, you’ll support business reorganizations and restructures
  • Deliver anecdotal and analytical insights for supporting sites
  • Develop and document processes to contribute to the Site HR Business Partner library
  • Seek out opportunities to optimize HR policies, processes, and programs

Experience:

  • This candidate will have 7+ years of relevant experience.  You do not need experience in all of the areas above, but you must have a strong background in US-employee relations
  • The successful candidate will ideally have experience supporting a large customer operations / customer service center
  • Experience with Salesforce, ServiceNow, Kronos, and/or Workday is preferred

Education:

  • Bachelor’s Degree in Human Resources Management, Business Administration, or equivalent experience

Our Benefits:


At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.


We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com


Who We Are:


Click Here to learn more about our culture and community.


PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.



PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.



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