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Senior Commercial Underwriter in Dublin - Ballycoolin Business Park at PayPal

Date Posted: 8/22/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

The EMEA Travel Desk as part of the Global Commercial Seller Risk Team is responsible globally for the end to end management of seller risk for large travel merchants and airlines. These sellers process > $500,000 in payments per year with PayPal and comprise ~ 60% of our global processing volume. Understanding and closely managing the credit (insolvency) risks associated with these sellers is critical to our management of the portfolio. The credit risk arises as PayPal offers a type of guarantee to buyers for undelivered goods and services and if the seller becomes insolvent, PayPal bears the financial liability. We're looking for a Senior Commercial Underwriter (Travel Desk) with strong business acumen and financial assessment skills together with exemplary written and oral communication and collaboration skills. The ability to exercise sound judgment and be resourceful is imperative to success in this role.

Core Duties

  • Timely assessments of merchant credit risk over the merchant life cycle
  • Analyse financial and bank statements to assess credit worthiness and develop a view of merchant financial health and any risk to PayPal’s operations
  • Analyse a wide range of data - business models, credit scores, external & internal processing data, bank statements, peer comparisons etc. to develop a view on a seller’s risk profile & PayPal relationship
  • Analyse and monitor airlines on a regular basis by leveraging industry news and airline specific KPIs
  • Estimate financial exposures to PayPal and assess the need for and extent of risk mitigation measures
  • Where necessary, assess PayPal acceptable use cases, regulatory & credit card compliance, and legal considerations with respect to a seller or industry
  • Develop a holistic view on both individual sellers and across industries, proposing appropriate recommendations to mitigate PayPal’s risk and manage seller experience
  • Communicate professionally and effectively with cross-functional stakeholders on risk insights and recommendations
  • Maintain accurate and thorough documentation and audit trails of underwriting assessments, reports, methodologies, etc. in a timely manner
  • Monitor seller performance across the travel portfolio segment, as needed
  • Evaluate and share feedback on data, tools, process and assessment methodologies for continuous improvement, aiding to develop & test solutions where suitable
  • Other opportunities & projects relevant to managing the financial risk of PayPal’s sellers
  • Stay current on merchant industry trends that impact the Commercial Merchant segment
  • Mentor and coach teammates and peers in work quality, deliver quality assessments and help develop skills.
  • Review teammates work and provide signoff for decisions within authority level
  • Handle executive escalations for complex situations and high exposure cases as necessary
  • Assist and coach teammates on merchant communication and calls, providing leadership support and guidance
  • Facilitate or participate in special assignments or projects as needed and delegating efforts to teammates where applicable

Required Skills

  • Strong business acumen and financial assessment skills
  • Exemplary written and oral communication and collaboration skills
  • Strong knowledge of the travel vertical, especially airlines and their KPIs would be a distinct advantage
  • Strong analytical skills - must be able to analyse complex data, draw meaningful conclusions and make holistic business recommendations
  • Ability to approach problems in a quantitative and qualitative manner
  • Be comfortable with complex data and analytics to draw meaningful insights
  • Excellent organizational, communication and interpersonal skills
  • Strong collaboration skills and the ability to build rapport with members of other departments.
  • Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel)
  • Familiarity with the merchant processing industry, particularly risk and operational processes
  • Be highly curious and thoughtful - a proactive self-starter with a sense of urgency and bias for action in a fast-paced environment
  • Must be fluent in English
  • Leadership skills for guiding, supporting, coaching and mentoring peers


  • 4+ years relevant experience in commercial lending, underwriting or credit risk assessment with experience in financial statement analysis, financial modelling, forecasting and valuation
  • 4+ years relevant experience in underwriting/analysing airlines
  • Experience in Credit underwriting, banking and management consulting profiles are preferred.
  • Experience preparing financial reviews, interpreting financial performance and assessing credit exposure
  • Experience in merchant risk review and investigation
  • Experience collaborating and building productive relationships across multiple departments

Educational Requirements

  • Have a university degree and/or professional qualification in Finance, Accounting, Economics, Statistics, Business, Mathematics Administration or related fields or equivalent experience. MBA or related graduate degree preferred

Desirable Criteria

  • Fluency in a 2nd European language e.g. German, French, Italian, Spanish or Dutch are welcomed although not essential

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at