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Senior Program Manager in Scottsdale, Arizona, United States of America at PayPal

Date Posted: 12/22/2021

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

Currently seeking a Senior Technical Contract Lifecycle Management (CLM) Program Manager for our Global Product Engagement & Program Management team. The CLMTechnical Program Manager will be responsible for driving key CLM buy-side initiatives within the organization's enterprise system, SalesForce/Apttus. You will be leading implementations involving Artificial Intelligence technology to leverage CLM data to get Insight into contracts, obligations, and contract remediations. This role will be responsible for managing multiple CLM projects and related Legal technology projects of large scope, impact, and complexity through all phases of the life cycle, spanning multiple cross functional teams and geographic locations.

  • 8-10 years of technical project/program management experience with an emphasis on software implementation.
  • 3-5 years experience managing CLM solutions such as Apttus/SalesForce.
  • Strong project management full life cycle experience in large scale projects leveraging different methodologies (Waterfall, Agile, etc.)  Working with large and diverse teams in multiple locations.
  • Facilitate dialogue with the various stake holders to understand their needs and drive teams to develop solutions to meet and/or exceed our customer needs.
  • Manage projects to successful On Time/On Budget/On Quality delivery
  • Proactively identify and report on risks, issues and dependencies for the project or program
  • Ability to communicate verbally and in writing clearly and succinctly, complex design and technical issues, as well as business and product requirements 
  • Manage efforts that involve 3rd party consulting and/or vendor product companies
  • Strong presentation and documentation skills, proficient in PowerPoint, Word and Excel.
  • Able to manage financial and procurement duties as part of program/project management.
  • Ability to work effectively in a dynamic environment with matrix reporting structure.

Required Experience, Skills, or Abilities

  • Extensive experience leading global, multi-disciplinary teams in fast-paced, change intensive environments
  • Extensive knowledge of project and program management tools, templates and management techniques
  • Extensive knowledge of multiple software development methodologies, including in-depth knowledge of Agile delivery practices
  • Exceptional problem solving and negotiation skills, with the ability to work across organizational boundaries to drive closure of complex delivery challenges
  • Strong business and technical acumen, with the ability to quickly understand and communicate technical concepts and challenges across a wide-ranging audience
  • Strong written and verbal communication skills, with the professional confidence and credibility to effectively engage and interact with senior and executive management
  •  Excellent written and verbal communication skills including the ability to deliver program statuses, roadmaps, business outcomes, and metrics.  Strong organizational skills to balance multiple, ambitious priorities simultaneously. 
  • Qualifications:
  • Bachelor’s degree in Engineering, Computer Science, or related field
  • Minimum of 8 years’ experience managing moderately-sized projects and programs from start to finish within highly complex operating environments

Preferred / Plus

  • Significant experience with SalesForce/Apttus buy side contract mgt implementations is strongly preferred.
  • Previous software development experience is a plus.
  • Previous online payments industry or financial products experience is a strong plus.
  • Experience in managing projects in Legal IT or HR IT area is a plus.


  • Bachelor’s degree in Engineering, Computer Science, or related field
  • Minimum of 8 years’ experience managing moderately-sized projects and programs from start to finish within highly complex operating environments

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at