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Senior Program Manager, CSMROE PMO in Chicago at PayPal

Date Posted: 7/27/2021

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

In this exciting role you will be part of our PMO leading our strategic programs & projects empowering our sales & servicing vision.

  • Lead and manage complex projects/programs from initiation to implementation.
  • Accountable for delivering projects/programs on time, within defined scope and budget.
  • Support Business Leaders to scope and structure new projects/programs.
  • Accountable for project documentation including project plans, timelines, status reports, and issue/risk logs.
  • Responsible for controlling and monitoring performance across all aspects of an assigned project
  • Provide support to senior leaders through decision making processes.
  • Communicates project portfolio updates regularly to all stakeholders across all levels of our organization.
  • Build strong relationships & networks across the PayPal Global Merchant Services organization and internal stakeholders such as Commercial, Risk, Compliance, Finance, Product, and Marketing.
  • Contribute to driving knowledge sharing, standardization, best practice sharing and lessons learned across the PMO.
  • 3 to 5 years program management experience preferably within a Customer Success driven or consultancy organization.
  • A recognized program management qualification/membership would be beneficial but not essential.
  • Proven success in delivering complex projects/programs within scope, on time and within budget while exceeding stakeholder satisfaction.
  • Ability to assess, analyze, and resolve issues, and distill that complexity into simple communication.
  • Strong organizational and time management skills.
  • Strong analytical, verbal and written communication. Quality focused with strong attention to detail.
  • Ability to handle multiple projects and assignments. Ability to work under pressure to tight deadlines.
  • Demonstrate a willingness to take charge and work effectively to deliver results, despite internal or external obstacles.
  • Ability to drive senior stakeholder management across all levels of our organization.
  • Confident with preparing presentations for a variety of audiences.
  • Experience in proposing solutions and driving decisions.
  • Passion for user experience with a strong operational background.
  • Ability to work independently and in a team environment across geographical boundaries.
  • Self-motivated, with the ability to work on own initiative.
  • Proficient in Microsoft Office Tools.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

R0072683

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