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Senior Product Manager, Tech - Credit in Plymouth Meeting, Pennsylvania, United States of America at PayPal

Date Posted: 1/2/2022

Job Snapshot

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

At PayPal Credit, we develop technologies to allow people and businesses to easily finance their everyday purchases. With us, you’ll work on the implementing distributed systems powering the world’s largest e-commerce and payments websites at a scale few companies can match.

Driven by a desire to create repeatable, efficient, stabile technical platforms, the Senior Product Manager - Technical is a customer champion for not only the clients of the platform, but the end users of the products that use the platform. In this role, you will be responsible for a core functional area of the overall Credit Platform. You will be responsible for building the vision, excitement about what the user needs, and the impact of your product to the customers and company. In addition to producing well written business cases and directional outlines, you will be defining and providing context to the organization and teams. You will create KPIs and outcome statements that drive the vision and direction of your functional area.

Day-to-day, as a core participant of a delivery team aligned to your functional area, you are vital to the ongoing velocity and evolution of the team. You will be partnering with engineering leads to create well written user stories and acceptance criteria. You will also be defining and providing context to the team with the goal of having the team being part of the solution. The product manager will be available for the team to answer questions, work with developers to address technical challenges, align on priorities, and explain and/or change requirements based on new information from the developers.

In this role, you'll work alongside the best and the brightest engineering talent in the industry. You need to be dynamic, collaborative, and curious as we improve existing products and build the platform powering the top growth opportunity in PayPal.


  • Manage, design, and build world-class credit products and solutions for the customers/users of the credit platform.

  • Define and articulate through narratives, presentations, and documentation the vision and direction of their product

  • Responsible for the performance of their product as well as define and measure KPIs related to it

  • Identify opportunities to improve their product and define the expected outcomes

  • Own the "what" and the "why" for a defined functional area of the credit platform and partner with engineering on the "how" and "when"

  • Work closely with multi-functional areas across PayPal and different regions, including business and marketing partners, legal, compliance and risk.

  • Work closely with development and project management teams in both a waterfall and agile environment.

  • Influence and manage roadmaps and backlogs and other typical agile processes and ceremonies

Job Requirements 

  • Bachelor’s degree in Business and/or Computer Science

  • Solid understanding of consumer and business lending products (deep understanding of installment-based products or revolving credit products a bonus)

  • Strong communication skills (written, verbal, and presentation)

  • Ability to work with a wide range of functions ranging from business experts to developers

  • Understanding of basic software development principles and technologies (SQL, REST APIs, Events, MQ, etc) with an ability to translate technical solutions into product vision and customer impact

  • Ability to create API and technical documentation for developers and product owners to quickly understand features and capabilities

  • Familiarity with common Loan Management System providers (Fiserv, TSYS, Temenos) a plus

  • Delivering high quality platform products that meet customer needs

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at