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Senior Product Manager, Compliance Platform in Singapore at PayPal

Date Posted: 7/27/2021

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal's Global Compliance Platform team is hiring a Senior Product Manager to drive the next generation RegTech solutions to meet PayPal’s global regulatory needs. The Senior Product Manager will be responsible to lead problem & solution discovery across various geographies to devise scalable and flexible product solutions. As a Product Manager in this space, you will manage the end to end development of complex features that will make Paypal compliant with the best customer experience. You will partner with technology team to scale the existing infrastructure and collaborate with cross functional stakeholders from marketing, operations, policy, legal, sales to effectively understand business needs, devise solutions and communicate the value proposition of product roadmap.

General Responsibilities

  • Lead the discovery phases of new feature rollouts with a set of cross functional stakeholders from various business teams, engineering, and other product managers across the organization.
  • Evaluate trade-offs amongst multiple solutions and influence roadmap for one or more service/feature areas based on technical feasibility, business timelines and customer impact.
  • Articulate and write product strategies for Product, Marketing, Operations and/or BU teams to achieve alignment and support as necessary for new feature rollouts.
  • Author product requirements, epics, user stories across multiple complex and cross-functional feature/ service areas and create flow documents to ensure solutions are architected to cover Business needs and requirements.
  • Scope and prioritize activities based on business and customer impact and work with implementation teams to deliver multi sprint roadmaps while optimizing time to market.
  • Devise strategy and support product launch and Go-to-Market plans.
  • Establish deep understanding of platform and technology in product area to create scalable & flexible solutions.
  • Recommend new processes, workarounds, and flow changes to ensure constant improvement and evolution of the Consumer experience.
  • Conduct market research , gather feedback from internal regional & operations teams and analyze existing product flows, contact reasons and net-promoter-scores to identify experience gaps.
  • Viewed as a service or product expert for a single product/service area or as having broad experience that is helpful on new initiatives.

Job Requirements

  • 8+ years of related professional experience or Master’s Degree and 6+ years of experience.
  • Skilled at working with cross functional groups and matrix organizations in multiple geographies
  • Ability to multitask and manage multiple projects simultaneously.
  • Demonstrated data driven approach to draw insights and influence decisions.
  • Outstanding communication and organization skills.
  • Proven ability to deliver on a new product challenge quickly and valuably. 
  • Thrives in an environment of continuous change and complexity.
  • "Can do” attitude, team player, fun, energetic personality, works well under pressure.
  • Successfully negotiates and defends his or her position.
  • MBA preferred

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at