Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

In 2018, iZettle became part of the PayPal family. iZettle is on a mission to help small businesses succeed in a world of giants. Tens of millions of small businesses worldwide are still being underserved by the traditional players. By giving small businesses the tools to get paid, sell smarter, and grow, we’re empowering them to reach their full potential. Together with PayPal, we can reach 24 million merchants across the world with more of the affordable tools they need to thrive.  Join us at iZettle - and the Backoffice Platform Team - to redefine what financial freedom is. We are looking for a senior product designer to help us develop outstanding merchant Backoffice experiences, driven by data and user insights. 

The iZettle Backoffice is the home of our merchant’s business. The place from which they run, manage, understand and grow that business. It is an integral part of their every day and a key strategic component of the iZettle offering. 

We are looking for a senior product designer with a breadth of experience across the whole product development lifecycle. Able to shift mindsets between an holistic, systematic view of the platform experience to the details of the interactions and flow of the interface. You will have the opportunity to make an immediate impact as a member of highly collaborative, cross functional team of designers, engineers and product management.   

With design being a bridge between product and tech, we expect you to understand the needs of real people, business goals, and technical feasibility to find the right balance between speed of delivery and quality. As a result of this you should be able to work quickly at different levels of fidelity depending on the context - whether that’s demonstrating to the organisation what is possible before it’s built, or shipping products to the world that our users love. 

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What we expect from you:

• You will be part of a cross-functional team and own your design process in close collaboration with our lead UX designer.

• You are a generalist with a “good enough” mentality. You are comfortable with completing tasks spanning the entire design process; from supporting user research, to concept development, wireframing, prototyping and testing, all the way to final UI.  

• You will generate multiple solutions to user problems, ranging from small optimisations to complete restructurings of user experience. 

• You design pragmatically, and gather help from the team to determine what scope is appropriate. 

• You are able to Full leverage iZettle platform capabilities and processes to create, document, and communicate designs. 

• You are able to Integrate business constraints into design decisions, maintaining relevancy, and quality. 

• You enjoy experimentation and leveraging data as a tool to learn, grow, and guide understanding. 

• You are able to think through complex interaction design and systems, rather than feature by feature. 

• You are able to work cross-organisationally building relationships with stakeholders, domains and teams from iZettle and PayPal, contributing to the overall Backoffice platform strategy and product direction. 

• You will work in close collaboration with our Design System Team designers to understand, implement and improve our Backoffice design system.  

Small minds never helped small businesses
It takes originality and an open mind to start a small business. That’s why small minds have no place in ours. We’re proud to be an equal opportunity employer and together we uphold PayPal’s One Team Behavior, striving to be a place where everyone can benefit from equal access to professional development and bring their whole self to work.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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