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Senior Engagement Manager in London at PayPal

Date Posted: 2/20/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 277 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. The Engagement Manager plays a pivotal role in enabling our growth and innovation agenda - partnering with merchants and technology providers, the Engagement Manager will work with Solution and Integration Engineers to deliver PayPal’s diverse product set within these merchant environments.

This role is part of the Global Professional Services team and partners with our Business Development teams, consulting with our external customers throughout the pre-sales and technical integration / enablement phases to ensure the merchant launches PayPal’s solutions as fast as possible.

  • Consult with new prospects, and existing partners at the enterprise level, ensuring there is clear timelines for the delivery of complex projects so they meet the merchant or partner’s needs.
  • Partner with our solution and integration engineering teams and oversee the enablement of new merchant and partner integrations.
  • Collaborate closely with internal teams including compliance, risk, information security, support and operations to ensure all aspects of the launch are effectively managed.
  • Ensure compliance with client requirements and business needs
  • Work with local and global teams for new product delivery
  • Manage internal projects focused on process improvement and delivery excellence.

Job Requirements

  • Bachelor’s degree in business/commerce/IT/engineering or equivalent practical experience.
  • Minimum of 5+ years project management experience and delivery within a full project lifecycle.
  • Experience working with web programming languages and app-based technologies is preferred.
  • Strong communicator and relationship builder at the c-level with the ability to communicate technical concepts to a non-technical audience.
  • Strong stakeholder management abilities and experience in client facing roles with large tier 1 customers across solutions consulting and project delivery.

Prior experience within the payments environment will be highly desirable.


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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