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Sales Operations Lead in New York at PayPal

Date Posted: 12/23/2020

Job Snapshot

  • Employee Type:
  • Location:
    New York
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Leader to build, optimize, and manage end to end sales processes for PayPal's Partner team.

Responsibilities (include but not limited to)

•              Build, optimize, and manage end to end sales processes.

•              Lead projects and initiatives from start to finish with limited guidance.

•              Managed projects include Partner Payout processes, Sales Competitions and more.

•              Help onboard new team members and new teams into the Partner organization.

•              Prepare, facilitate, and deliver presentations with and to PayPal Sr. Leaders.

•              Help support existing and secure new Partners by assisting the Partner team ensure the alignment of the Partner's needs to PayPal’s customized payment solutions.

•              Serve as the liaison between the Partner, Marketplaces and PayPal team including Partner representatives and internal partners.

•              Serve as a collaboration expert to all Partners and representatives throughout the entire sales process.

•              Effectively and efficiently manage multiple tasks and expectations from both Partners and teammates.

•              Maintain consistently high quality with all tasks for both Partners and representatives.

•              Effectively communicate a high level of technical, e-commerce, and business acumen at PayPal.

•              Open to receiving and providing coaching.

•              Continual personal and professional growth and development.

•              Consistently meet or exceed pre-determined expectations.

•              Some additional responsibilities may include but not limited to the following:

        o request

        o       Churn Reports

        o       Risk Collaboration

        o       Onboarding Checklist

        o       Knowledge Management Updates

        o       Case Management


•              Must be quality and detailed oriented, yet understand the level of detail appropriate for each situation

•              Ability to travel as needed

•              Strong working knowledge of the internet, e-commerce platforms, marketplaces, Salesforce and Microsoft products

Basic Qualifications

•              Ability to effectively work under pressure and to meet challenging targets

•              Strong written and oral communication skills

•              Can-do attitude with a strong sense of accountability and ownership

•              Excellent problem-solving skills

Job Requirements

•              5+ years of related experience

•              Excellent organization, attention to detail, and ability to manage multiple tasks in a fast-paced team environment

•              Experience with working with cross-functional and remote teams

•              Clear, strategic thinker with vision, with the ability to execute on priorities

•              Self-sufficient, self-directed individual who understands the needs of direct and channel sales teams

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at